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Star Motor Cars
Houston, TX
467 Reviews
Finding the Right Luxury Vehicle
Has Never Been Easier
Here at Star Motor Cars, our purpose is simple: To rise above the status quo and provide the best luxury car buying experience imaginable. Is achieving this goal a quick or simple process? Of course not. However, the men and women who proudly stand behind the Star Motor Cars name are dedicated to do whatever it takes to not only meet this standard of excellence, but to surpass it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 467 reviews
Verified Customer
November 17, 2024
The process was drawn out due to delivery delays from Lotus itself, but as far as the service from the dealership, I don't think I've had a more pleasant experience in the purchase of a vehicle. Justin w Lotus itself, but as far as the service from the dealership, I don't think I've had a more pleasant experience in the purchase of a vehicle. Justin was very communicative and helpful during the entire process, as well as afterwards as I had additional questions post purchase. Finance manager was quick and efficient, did not try to oversell any insurance or excess on the car. I would highly recommend them as a dealer More
by GUNTHERGUERRA
November 15, 2024
Theresa is extremely professional and competent. Her service is flawless as well as the service techs. Her service is flawless as well as the service techs. More
by DEAN_SLOAN
November 15, 2024
Theresa did a great job getting me scheduled and having the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. the car ready in a very timely manner. It is always a pleasure dealing with Teresa and Star Motor Cars. I have never had an issue with them. More
by andy@lipowoil.com
Employees Worked With
Teresa Smart
November 13, 2024
Star has experienced and knowledgeable service advisors. Theresa Smart is my service advisor and she always provides a clear explanation of work required and gives her professional opinion regarding servic Theresa Smart is my service advisor and she always provides a clear explanation of work required and gives her professional opinion regarding service-related options. I trust her advice. Service response is fast and efficient. They get my car in and out quickly and always provide a loaner car. The dealership is close to my home and very convenient. More
by david@falconpartnersltd.com
November 12, 2024
David Colbert was the best. He was SO good at explaining everything. I feel I can always get more info if needed. He was SO good at explaining everything. I feel I can always get more info if needed. More
by diane19
