Star Ford, Inc.

when all else Fails The title to this is so frail in comparison to my feelings about the experience. I went into the store with a postcard in hand and hope of winning a g The title to this is so frail in comparison to my feelings about the experience. I went into the store with a postcard in hand and hope of winning a great prize. We attempted to look at the option of trading in our car during their special, but due to certain circumstances, we were unable to. The guys came together and listened to me describe our particular situation and were able to get us into a new to us car at a better value. All in all, I was vastly surprised we left the lot with anything other than disappointment at not being able to get a new car. More

Just Looking We stopped to just look around. Needless to say I drove off the lot a little while later with a New to me Ride.The Explorer that we got is Beautiful a We stopped to just look around. Needless to say I drove off the lot a little while later with a New to me Ride.The Explorer that we got is Beautiful and was Very Well taken care of by the Little old Lady that previously owned it. Mike was a Great Guy to deal with and Nick? even came in to work to do the paperwork. All of this on a late Saturday afternoon staying over after hours. We were Very Impressed. Thanks for a Great Experience! More

Great service and easy to work with! Brandon went above and beyond to help us. They were very accommodating. We would recommend them and appreciate their time and patience! Thanks for al Brandon went above and beyond to help us. They were very accommodating. We would recommend them and appreciate their time and patience! Thanks for all your help! More

First time car buyer! I'll tell you what, I was in dire need of a vehicle late in the work day. Both Brandon and Nick stayed late in the evening to ensure that I left that I'll tell you what, I was in dire need of a vehicle late in the work day. Both Brandon and Nick stayed late in the evening to ensure that I left that with the right solution. Never once did I see them lose patience no matter how confusing or demanding I was acting. Their outstanding customer service made me feel comfortable of going forward and buying the car! All I have to say is my next car purchase I will, "Buy from Brando" More

New Great Experience I'm a car shopper and it's been years since I bought again from Star Ford and this time around was amazing, stress free, and answered all my concerns. I'm a car shopper and it's been years since I bought again from Star Ford and this time around was amazing, stress free, and answered all my concerns. Offered me extra and additional warranties for the same price as a standard warranty. The new general manager is bringing new, great ideas to the lot of inventory. Bought a 2017 Dodge Caravan $6,000 under any dealer in a 75mile radius, right here in my hometown. Go see Mike Hagerty for your next purchase!! More

Great Family type service and Great Prices! I worked with Nick Durdan and it was a great experience from start to finish. Not only did he go out of his way to make sure I had everything I wanted I worked with Nick Durdan and it was a great experience from start to finish. Not only did he go out of his way to make sure I had everything I wanted for a great price, but the atmosphere is family like, I sure didn’t feel like I was at a high pressure car dealership at all! It was a great experience and I highly recommend Star Ford! More

Great selection, great deal, and great people! Let me start by saying, I normally hate going on a dealers lot, looking to see what they have in stock. Sales people seem to wait til you get into a s Let me start by saying, I normally hate going on a dealers lot, looking to see what they have in stock. Sales people seem to wait til you get into a spot where there is only one way out, waiting til you're trapped, then they pounce! On Saturday, November 25th, I tried to sneak in and check out the used trucks at Star Ford. Mike Hagerty caught me looking and came out to give me the usual spiel, or so I thought. Mike was very pleasant, not at all pushy, listened to what I had to say and asked the right questions! He quickly narrowed down what I was looking for, made a few recommendations, and was very knowledgeable about what was in stock. Since I was pressed for time, I declined a test drive but gave Mike my name and number and told him that I may be back on Monday to take a particular truck out for a drive. On Monday I returned, and this is what amazed me, Mike remembered my name without me having to remind him, and knew which trucks I had narrowed my decision down too! To make a long story short, I took the test drive Monday, made my decision on Tuesday, and drove the truck off the lot on Thursday! I met everyone from the service department manager to the dealership owner in just a few short days, and everyone was extremely courteous and helpful. Mike's fellow salesmen were even helpful, which I really have never experienced at another dealership! Star Ford has a great team atmosphere to go along with a nice inventory, and good deals! Very happy with this entire transaction! More

Happy and Thankful Thank You Brandon, Nick, and keith. Star Ford Staff and Service have been great all around. Service, rentals and now I can add trading and buying new Thank You Brandon, Nick, and keith. Star Ford Staff and Service have been great all around. Service, rentals and now I can add trading and buying new to the list with the dealership. I love my truck!! More