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Star Ford, Inc.

Streator, IL

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63 Reviews

2310 N Bloomington St

Streator, IL

61364

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Showing 63 reviews

June 06, 2018

It was a good experience! It was a very pleasant sale. I went to school with Mike and he was great! I moved home recently and knew that I wanted to purchase my car locally. More

by phenders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hagerty
June 04, 2018

Buyer Beware of Used Cars BUYER BEWARE We purchased a used 2007 Nissan Murano in April 2018 from Star Ford in Streator, IL. The car they sold us was unsafe to drive on the ro More

by fishing, mike81
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Spayer, Nick Benson, John Centoni
Jun 05, 2018 -

Star Ford, Inc. responded

Michael, Thank you for your review. We understand your concern, and find it unfortunate that after multiple conversations we were unable to come to a resolution that is satisfactory to you. We, too, believe in customer safety and satisfaction, and stand behind our dealership as we have been serving our community for over 41 years. Our customers safety is a number one priority. Although the vehicle was sold as-is, we openly allowed you to take this vehicle to your mechanic for an inspection, where we then discounted the vehicle accordingly based solely on you and your mechanics word. You were also offered an extended warranty, which you declined. After driving the vehicle for over a month, you then took it to yet another mechanic who informed you of this concern, who you had fix at their cost. Had you brought this vehicle to us with the concern first, we could have fixed the issue at a considerable amount less. While this situation is very unfortunate, we feel we've done everything in our ability to provide customer satisfaction.

May 24, 2018

pleasantly surprised I have not purchased a car in years, and was not looking forward to the process based on previous experiences. I finally set foot in the dealership af More

by smtz80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
May 18, 2018

Very pleased!! I have been a customer with Star ford for many years and they have always gone above and beyond to help our experience amazing! A special Thank You to More

by Wendydes77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Urbance
May 09, 2018

Excellent Service & Care Don was able to help me find a vehicle that best suited my lifestyle at a reasonable price. He is both personable and knowledgeable! Nick and Don made More

by SLS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Durdan, Don Drysdale
April 22, 2018

looking for a new truck in a specific color. Don was able to find several trucks in the color we wanted. We narrowed it down to the features we wanted and didnt want. Got a call the next day th More

by TJ Mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan, Don Drysdale
April 21, 2018

Pain-free I came to Star Ford looking for a used F-150. The vehicle I bought had great features for a good price. The sales people were knowledgeable and a plea More

by ScottNowicke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan, Brandon Urbance
April 20, 2018

Great dealership Highly recommend this place been looking for a new car for a few weeks and went here to check out a vehicle and Had the nicest salesmen ever Nick D More

by pattym383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Durdan
April 13, 2018

Awesome experience!! I can not thank Mr. Hagerty enough for taking such good care of me and putting me in the most perfect car!!! It's exactly what I wanted at an affordab More

by Rsamek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hagerty
February 15, 2018

My new car The people here are awesome. They go above and beyond for you. I would suggestion anyone who wants to get a car to go to Star Ford. More

by Abauman89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Urbance
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