Star Ford, Inc.
Streator, IL
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Recent Car Purchase Had a very good experience purchasing our 2018 Ford Fusion! Staff was very helpful and friendly. Process was quick and easy! Would definitely purchase Had a very good experience purchasing our 2018 Ford Fusion! Staff was very helpful and friendly. Process was quick and easy! Would definitely purchase another vehicle from there again if needed and would recommend this dealer to anyone! More
Best Customer Service This Side of the Rio Grande. Has your horse given up the giddy up? Then mosey on into Star Ford and see Slick Nick. He’ll hook you up with the deal of a lifetime and be extraordin Has your horse given up the giddy up? Then mosey on into Star Ford and see Slick Nick. He’ll hook you up with the deal of a lifetime and be extraordinarily helpful when it comes to choosing the right horseless carriage for your rootin’ tootin’ lifestyle. Me and my lady friend have purchased our last two from him and wouldn’t go anywhere else! More
Great experience! I worked with Nick and i would say by far the best vehicle shopping/ buying experience I've ever had. Go see him and tell him Mr. Klinger sent ya. I worked with Nick and i would say by far the best vehicle shopping/ buying experience I've ever had. Go see him and tell him Mr. Klinger sent ya. More
Dodge Love the journey found out it had a problem with the navigation but the journey is going to get looked at fixed good customer service Love the journey found out it had a problem with the navigation but the journey is going to get looked at fixed good customer service More
It was a great experience. I was very pleased with the way they went out of there way to get me into a new car. Both of the sales reps. who were Don Drysdale and Brian went abov I was very pleased with the way they went out of there way to get me into a new car. Both of the sales reps. who were Don Drysdale and Brian went above and beyond to get me in the new car. And also the Internet Manager Nicholas Durdan treated me very well. I thank them for all that they have done. More
One Satisfied Customer We received excellent service from Nick Durdan when shopping for a new car. He came highly recommended by another couple he had dealt with whom we kne We received excellent service from Nick Durdan when shopping for a new car. He came highly recommended by another couple he had dealt with whom we knew quite well. We were pleasantly surprised by Nick's professionalism and courtious treatment since this was our first meeting with him. We were made to feel completely at ease, as if this was our personal dealer ship. The fact that the owner, Jerry Scentoni, stopped in to meet us was a good feeling as well. Finally, there was no high pressure. More
Absolute worst place to do business !! Worst people to deal with. Avoid them at all costs! I purchased a vehicle from out of state. Their shipping company fell through so they had someone d Worst people to deal with. Avoid them at all costs! I purchased a vehicle from out of state. Their shipping company fell through so they had someone drive it to me- only they took it to the wrong address. It arrived with lights not functioning, a loud rattle sound when it idled, and other defects that weren’t mentioned prior to the sale! They ignored this when I brought it up later. Then the title was sent to the wrong address with no tracking number, and became lost in the mail. I was told by a very rude employee that I would have to pay more money to get a duplicate title sent. After eventually speaking with the owner, the title was finally sent BUT HAD MISSING INFORMATION ON IT. I had to pull teeth AGAIN to get that straightened out. They made it quite clear they don’t care about their customers after a sale is made. Once they have your money, good luck! On average it took them two days to reply to me for each issue. The manner in which they treated me was poor. Their overall integrity, honesty, and quality is very poor. I would recommend NOT doing business with these people. More
Professionals who know how to treat their customers. I knew what I wanted when I came to the dealership and these guys did everything they could to make it happen and there doesn’t seem to be anything yo I knew what I wanted when I came to the dealership and these guys did everything they could to make it happen and there doesn’t seem to be anything you can’t ask for to make your experience better. I am a first time customer here and will definitely be coming back and also recommend anyone I know looking for a car to do business here. More
GREAT SERVICE I worked with salesperson Nick and finalized the purchase of a 2017 Ford Fusion. My car buying experience was no hassle, no gimmick, and no shenanigan I worked with salesperson Nick and finalized the purchase of a 2017 Ford Fusion. My car buying experience was no hassle, no gimmick, and no shenanigans which is the type of service you should get when buying a vehicle. I was handled with respect and consideration for my time. The dealership inventory was very broad and competitively priced. I look forward to future business with both Nick and Star Ford. More
Bought used truck Had to get deal done quickly due to screwup by another dealer. The truck was to be a Christmas present. Don went to work and got deal done on a late F Had to get deal done quickly due to screwup by another dealer. The truck was to be a Christmas present. Don went to work and got deal done on a late Friday afternoon prior to Christmas on Tuesday and we picked truck up on Saturday. HE made the deal work. My son was totally surprised. Don even sent huge red bow with us to put on truck. I would highly recommend this salesman and dealership. More