Star Chrysler Jeep Dodge Ram

Complete horrible service! The van suddenly it starting having problems to crank, I was just gonna sit there trying and after 5 minutes or so it would start. I change the batter The van suddenly it starting having problems to crank, I was just gonna sit there trying and after 5 minutes or so it would start. I change the battery, the starter and have the alternator cechek it was good! Then I did some research and came up that the car had a recall for the cpm can cause all this problems. I took it to this awful dealer, from day one everyone was mean outside recievind the car, a lady at the front counter and the Patrick Thomas who happened to be the man helping me. That day they had like 20 cars maybe to work on, the line extended all the way out to the street. Patrick told me to leave the car cause it was gonna take at least 4 hour for them to get to my car, plus whatever more time to work on it. Surprise 1 hour and 25 minutes later he calls and told me the car was ready. I was happy, however 2-3 days later same problem came back. I call the dealer and they gave me an appointment for within 2 weeks....final I brought it today a November 28, 2018 just to be received by the same mean loud mouth Patrick Thomas....he didn't even want to talk a about the recall from to weeks ago. He went and told me thats over its has nothing to do with the way the car cranks. Leave the car well do a diagnose ( $120) and then well let you know what the problem is. So meaning....I dont think they fix the problem with the recall ....since that has to be free of charge .....and now he wants to charge 120 for diagnose and if they do the job will be another 120 pero hour plus parts....really Patrick Thomas.....that is why I dont like to bring my cars to the dealers....this time o did because of the recall.....but dealer mechanic shops are a ripoff and with people like Patrick Thomas and the other mean lady at the counter I will never recomend this place to any car owner .... More

SERVICE OIL CHANGE AND INSPECTION GREAT SERVICE AT THE CHECK IN DESK PICK UP AND DROP OFF OF MY JEEP WAS PROFESSIONAL HIGHLY RECOMMENDED WILL BE BACK OIL CHANGE AND INSPECTION GREAT SERVICE AT THE CHECK IN DESK PICK UP AND DROP OFF OF MY JEEP WAS PROFESSIONAL HIGHLY RECOMMENDED WILL BE BACK More

Zee was great Thank you Zee for working with me over 4 months and getting me my SRT. ZEE YOU DID YOUR THING. Than you to every word. Thank you Zee for working with me over 4 months and getting me my SRT. ZEE YOU DID YOUR THING. Than you to every word. More

Zaire Coore Zaire is the person to go to! He is great and pleasant. It was a pleasure to work with him and he got us a great deal on the car we wanted. Zaire is the person to go to! He is great and pleasant. It was a pleasure to work with him and he got us a great deal on the car we wanted. More

Zaire Mr . Zaire is a great sales man, he got us a great deal on the car we wanted. He is very pleasant and has a great customer service skills! Mr . Zaire is a great sales man, he got us a great deal on the car we wanted. He is very pleasant and has a great customer service skills! More

Excellent Customer Service By Zaire Coore He was very pleasant, helpful and honest. He explained everything very thoroughly and clearly. We left with a brand new and fully loaded 2019 Jeep Gra He was very pleasant, helpful and honest. He explained everything very thoroughly and clearly. We left with a brand new and fully loaded 2019 Jeep Grand Cherokee! More

Rhakyla she help me with the process of buying my new vehicle she made feel comfortable and she walk me through the process step by step she help me with the process of buying my new vehicle she made feel comfortable and she walk me through the process step by step More

New Car Battery Issue I had recently purchased a new Grand Cherokee from a different dealership far from my home. Turns out it came with a bad battery. When I called Star t I had recently purchased a new Grand Cherokee from a different dealership far from my home. Turns out it came with a bad battery. When I called Star they welcomed me to come right in and help xxxxx the issue. Even with my tight work schedule they were able to help me out and get me back on the road as soon as possible. Excellent customer service and the car has been perfect with the new battery! More

Excellent I had a great experience at the dealership. Everyone was very friendly. They helped us find the vehicle we were looking for. And they made sure we lef I had a great experience at the dealership. Everyone was very friendly. They helped us find the vehicle we were looking for. And they made sure we left happy. They accomadated us in everything. Definitely would recommend this dealership. More

Excellent The customer services is amazing , I’m in love .... this is my second car here so that’s means those peoples here are the best The customer services is amazing , I’m in love .... this is my second car here so that’s means those peoples here are the best More