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Star Chrysler Jeep Dodge Ram
Queens Village, NY
1,810 Reviews
Welcome to Star Chrysler Jeep Dodge Ram/Fiat! Located in Queens Village, NY, Star is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Star a great one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Chrysler, Jeep, Dodge, Ram, Nissan, Toyota, Subaru, Fiat, Hyundai, you’ve come to the right place. Call 718-468-5600 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,810 reviews
February 19, 2019
Satisfied The service staff were so helpful from the service representative (Louis) who was a gentleman along with the service technician who was very informati The service staff were so helpful from the service representative (Louis) who was a gentleman along with the service technician who was very informative and helpful More
by JDF875
Verified CustomerEmployees Worked With
Louis
February 18, 2019
Amazing! My experience was amazing. The staff were professional and attentive. Brian Perez is the best sales person. He listened to what I was looking for and My experience was amazing. The staff were professional and attentive. Brian Perez is the best sales person. He listened to what I was looking for and did wonders around my budget. I’m still amazed with how I was able to get such a good deal. I highly recommend anyone who is on fix budget to ask for Brian. He is genuine and wants to make sure you are happy with the offer. The entire process was easy and smooth. Thank you Brian! More
by RVENTURA22
Employees Worked With
Brian Perez
February 16, 2019
Best Mechanics Great work my vehicle is working perfectly fine. One of the greatest experience I ever had dealing with a mechanic service center. The quality of wor Great work my vehicle is working perfectly fine. One of the greatest experience I ever had dealing with a mechanic service center. The quality of work done makes my vehicle feel like it’s just come out of the lot. More
by LRD0428
Employees Worked With
Terry
February 16, 2019
Kyia was very informative about my new car. I found the dealer ship on line. Pricing for my new car was very good. Finance department was very helpful explaining the payment ext. kyia the deals I found the dealer ship on line. Pricing for my new car was very good. Finance department was very helpful explaining the payment ext. kyia the dealship person was very knowledgeable about the car’s details. More
by MS.JOANBROWNELONDON
Employees Worked With
Rhakyia Goff
February 16, 2019
Engine change Took over 2 weeks to have my vehicle engine changed. After an hour of driving engine check light came on, along with some vibrations from the engine. Took over 2 weeks to have my vehicle engine changed. After an hour of driving engine check light came on, along with some vibrations from the engine. Took it about Friday and was told to return on Monday. Not very happy. More
by collint2005
Employees Worked With
Front desk only
February 16, 2019
Unsatisfied Lou is so disrespectful never will I go there again it’s just nasty & needs better customer service if you want to run a business Lou is so disrespectful never will I go there again it’s just nasty & needs better customer service if you want to run a business More
by Saysosa90
Employees Worked With
Lou
February 15, 2019
Lack of attention to detail After several visits to SCJ, I feel that their quest to find the big, expensive repair causes them to overlook the details. I mentioned that I was hav After several visits to SCJ, I feel that their quest to find the big, expensive repair causes them to overlook the details. I mentioned that I was having issues with the A/C and that my Perform Service indicator was on. The service rep assumed that it was because my car thought it needed an oil change, although it wasn’t time and she said that someone would reset it. The first time that I started my car after the repair the Perform Service indicator came on, and I don’t have the time to bring it back. More
by CRLETY
Employees Worked With
Teresa
February 14, 2019
Excellent Fast service. Friendly atmosphere. Excellent and timely service. Good waiting area. Clean. Nice service manager. Very pleased. Good work experience. Fast service. Friendly atmosphere. Excellent and timely service. Good waiting area. Clean. Nice service manager. Very pleased. Good work experience. Service day and time reminder. Explanation of work done. More
by Gregoryz
Employees Worked With
Rick Roh
February 14, 2019
Satisfied The price of $623 for service is extremely high but the work was done I will have to go somewhere to found quality person like Mr Sutton but lower pri The price of $623 for service is extremely high but the work was done I will have to go somewhere to found quality person like Mr Sutton but lower prices for service More
by VICTORGREENINC
Employees Worked With
Darrell Sutton
February 14, 2019
Convenient and informative Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Good coustom service (Teresa Hynes) Efficient and explain the work they performed on my vehicle . I was happy that the mechanic Fellow inform Teresa what items need to fix/adjusted, within Three mounths time. More
by BRAMBRICH
Employees Worked With
Teresa
