
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Service department From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from tran From the word go was lie after lie terry / and Patrick/ victor are bunch of liers, car was drop of for a oil leak was told from Patrick was from transmissions line two days later we got a call that now the engine is knocking. Next day we receive a call that Patrick was firered and terry was taking over. After call after call run around after run around from terry mind you was weeks before Christmas. Was told we have to call back after new year.. call January 7 was told from terry waiting on the tech he call in sick , next day the tech had a dental appointment will be back later. Fast forward two month go by finally terry said waiting on a representative from Chrysler To come in to give them the go ahead on a “new” long block mind you this going on 4 months now. First on month 5 call to check in terry reply’s was Going to surprise you the cat being worked on. All can say was wow what kind of Circus foolery is this.. finally got a call 4:45pm on a Friday that the car was down and she gets off @ 5pm. There’s now way I could make it the coming from 45 minutes away. She said terry she doesn’t work on Saturdays that she leave the keys in the office. Pick up the car minus floor mats they miss placed . Now after looking under the hood the engine wasn’t new as terry said .. will never buy or step foot in this establishment . More
Excellent Friendly Helpful would recommend The service came in for inspection and was treated cordially by the friendly staff who made my wait pass without a hi Friendly Helpful would recommend The service came in for inspection and was treated cordially by the friendly staff who made my wait pass without a hitch thanks More
Great I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. I had no problem here, took car in did what they had to do. They did a beautiful job. I'll be back. The price of your oil changes should go down. More
Battery problem They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffe They got to my car quick. Very friendly staff. They kept updating us on the status of the car. How long it will take. Also asked us if we wanted coffee or donuts. Which you dont see that offen. More
Very good service Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. Staff was very pleasant and professional service is great. I will continue to this service and trust that the service continue to be of good quality. More
Quick and easy Leon took his time and gave me the details of each vehicle I was intrested in. Was very honest about what I will get out of each vehicle and why I sho Leon took his time and gave me the details of each vehicle I was intrested in. Was very honest about what I will get out of each vehicle and why I shouldn't go with certain ones. The experience is amazing I've always hated going to dealerships cause men tend to treat us woman like we dont know much about vehicles but that wasnt the case here. More
Great experience My second time here and great service from leon. He made it so easy with no hassle and very professional. Thank you Leon. You will be seeing me and my My second time here and great service from leon. He made it so easy with no hassle and very professional. Thank you Leon. You will be seeing me and my friends and family soon. More
Good Service ..took a little long, just brought in for basic service (oil change, etc), inspection sticker....took about 2 1/2 hours..but everything else good. ..took a little long, just brought in for basic service (oil change, etc), inspection sticker....took about 2 1/2 hours..but everything else good. More
Oil change My service tech was very professional. He made me feel welcome and comfortable at this location. He made me aware of a recall and I was only there fo My service tech was very professional. He made me feel welcome and comfortable at this location. He made me aware of a recall and I was only there for an oil change. I'm going to switch from my dealership to this location More
Zee is the man! Bought my first car today, and overall am pretty satisfied with the experience. Zee was my sales rep! He was very personable, professional, and did a Bought my first car today, and overall am pretty satisfied with the experience. Zee was my sales rep! He was very personable, professional, and did a great job answering any questions I had about the process. Wish there was some heating in the first building we started in, but otherwise no complaints! More