
Star Chrysler Jeep Dodge Ram
Queens Village, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Well done Lou at the counter was very polite and informative I liked that they had coffee and donuts available The job was done in a timely mannerlou Lou at the counter was very polite and informative I liked that they had coffee and donuts available The job was done in a timely mannerlou More
Excellent!! They willing to help you get a car. I went the to get a car. Capital one pre approved me, but only gave me $7140 (wasn’t enough). They look for a bank to approved me, and they did. One l I went the to get a car. Capital one pre approved me, but only gave me $7140 (wasn’t enough). They look for a bank to approved me, and they did. One later I drove out the car I want. More
Total lack of service quality. The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should The receptionist are rude with a lack of manners and curtesy to say the very least, this is how the company is represented these staff members should show an adequate representation of the goals and model for your cooperation and if these are the faces and mannerisms that the customers get to experience first hand, then how do you expect to keep your customers. Upon taking payment for my service job the cashier spent most of her time fiddling with her phone trying to place a personal call, not once did she extend a pleasant acknowledgement, a hello, thank you or even a good-bye. Her stone faced expression held firm and the only exchange of words is when she said “sign here, use that pen right there.” Total lack of service quality as this was the one person I spent most of my time dealing with on a face-to-face interaction. Establishments that don’t treat people well won’t always last. However the one representative I did find to be helpful pleasant and courteous was my advisor Louis Senatore More
Great team Mr Ramon and Mr. Mino Park were very knowledgeable love their expertise how they provide their services to me. I’m very happy with my vehicle. Defini Mr Ramon and Mr. Mino Park were very knowledgeable love their expertise how they provide their services to me. I’m very happy with my vehicle. Definitely will recommend this dealership. More

I was able to get the car that I wanted at a good deal. Being my first time buying a car, the sales representative, Juan, was able to walk me through everything I needed to know when purchasing a vehicle. A Being my first time buying a car, the sales representative, Juan, was able to walk me through everything I needed to know when purchasing a vehicle. Also since living out of state, they were able to take care of all the details needed to register in my home state. More
Zaire is good I am Irie jam customer and I came in talked to Zee. The salesman was great and helped me get a new car on minutes. Thank you I am Irie jam customer and I came in talked to Zee. The salesman was great and helped me get a new car on minutes. Thank you More
Fast and friendly Extremely friendly and courteous. Extremely efficient and knowledgeable staff. Very comfortable and well done waiting area. My reason for service was Extremely friendly and courteous. Extremely efficient and knowledgeable staff. Very comfortable and well done waiting area. My reason for service was a recall but they checked the vehicle from top to bottom anyway which was very reassuring in the quality of the Jeep product. Even though my wrangler is 9 years old it still runs an performs like new. More
Worst experience of my life! Horrible experience!!! My car was never fixed from the shaking.... every time I go it’s something else! And it’s a new car, a Jeep Compass 2016 smh I’ Horrible experience!!! My car was never fixed from the shaking.... every time I go it’s something else! And it’s a new car, a Jeep Compass 2016 smh I’ll be there again on Monday, I have a baby to raise and a job to go. Awful!!!!! More
A good experience I went for an inspection, no appointment was needed. While getting the inspection done I needed an additional key fob. They were busy, so I wasn’t s I went for an inspection, no appointment was needed. While getting the inspection done I needed an additional key fob. They were busy, so I wasn’t sure they’d be able to program the fob for me or I’d have to come back (which would have been reasonable - I didn’t have an appointment) but they managed to get my fob programmed at this visit. With my visit and overhearing them with other customers they offer you the most reasonable priced options to get your vehicle serviced and back on the road They give it to you straight without unnecessary extras and I respect that. More
It was cool, Lou kept me in the loop all the way. The only complaint, after an oil change, they don't always put the new sticker in your car for next scheduled oil change. This is my 3rd time leaving The only complaint, after an oil change, they don't always put the new sticker in your car for next scheduled oil change. This is my 3rd time leaving the service center with the same oil change sticker in my window. More