Star Chrysler Dodge Jeep Ram of Big Spring

Took 2025 Wagoneer in for service. Issue in 4 wheel drive transfer case. Fantastic service department. Jumped right on issue within 48 hours. Service writer had tech call me direct to Issue in 4 wheel drive transfer case. Fantastic service department. Jumped right on issue within 48 hours. Service writer had tech call me direct to explain in detail the problem. Called back in two days and car was ready. When I picked it up, the service writer again had tech come out and explain in detail the corrections he made. They had cleaned the vehicle inside and out. Also filled it with gas! System works perfect. If you own a Jeep, take it here for service More

Kendra in the service department was extremely helpful. Helped me get my truck in and out in short order! Helped me get my truck in and out in short order! More

Seemed knowledgeable of diagnostics; listened to customer's concerns and explained work performed. Pray repair.costs will be less as economy corrects. customer's concerns and explained work performed. Pray repair.costs will be less as economy corrects. More

The service department got me in fast, diagnosed and provided me a breakdown of cost/repair within 5 hours on my phone. Instead of telling me over the phone. I saw the itemized bill and compared costs/p provided me a breakdown of cost/repair within 5 hours on my phone. Instead of telling me over the phone. I saw the itemized bill and compared costs/parts and the price was the same rate, as other repair shops. Answered my questions promptly, kept me up to date, and received parts, rewiring, and additional repairs within 4 full days! I have a working AC! More

They have a nice customer service and give us some facts about the jeep that I brought for service about the jeep that I brought for service More

Nice and courteous and no waiting to get service. Took care of my problem. Excellent. Took care of my problem. Excellent. More

Answered any questions I had & was thorough with about the process of what was involved the process of what was involved More

Extreamly Attentive, kind and responsive. Best Customer service ever received. Would definitely recommend amazing people! Best Customer service ever received. Would definitely recommend amazing people! More

Your service department is great to deal with they took the time to listen and take care of the customer the time to listen and take care of the customer More

Immediately saw me for an oil change and were quick and efficient, on top of that they were also very kind!! efficient, on top of that they were also very kind!! More