Star Chrysler Dodge Jeep Ram of Big Spring
Big Spring, TX
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128 Reviews of Star Chrysler Dodge Jeep Ram of Big Spring
Friendly people who are knowledgeable about the service they perform on your vehicle. Because they are a small dealer the service department can not perform most service issues in a timely manner. they perform on your vehicle. Because they are a small dealer the service department can not perform most service issues in a timely manner. More
Hello, my wife and I both purchased vehicles from Star on 12/18/21. It all started 3 days before when I contacted Christine Cramer, she was very helpful in letting us decide what vehicles we were interested 12/18/21. It all started 3 days before when I contacted Christine Cramer, she was very helpful in letting us decide what vehicles we were interested in with no pressure. She told us to take our time and look at what was best for us. She never stayed as you would say, stayed in our hip pocket. We decide on the vehicles we wanted. I told Christine I would not spend all day hacking over money. She talked with Jeremy Clark the man that makes the deals. She’s bought us an offer and I said you are a little off on my trade in. Christine and Jeremy had lowered the price of the vehicles they had to offer. Jeremy was already on the phone and sent word my trade in price was going up. Then to our surprise we look up and Jeremy was standing at the desk. I asked him to give a little on his trade in value offer and he said yes we can that. We stood up and shock hands. Deal was complete and paper work was completed in a very timely manner. Thank you Von!! I don’t know about any of y’all but when the man I have to deal with comes out to talk with us, that is impressive. Then Christine had the service manager come up front and induce himself. Wow what service. Vehicle buying is a hassle anyway you cut it. But I will admit this was pretty painless. Our 5 star rating is very deserved. Thank you to the entire Star staff. We highly recommend Star and Christine Cramer. We would definitely consider doing business with Star in the future. More
Service was good and timely however, the charges were about 30% more than thought it should be, $1,841.64 labor charge and no where does it show the total hours. The truck was there one day Also was supp about 30% more than thought it should be, $1,841.64 labor charge and no where does it show the total hours. The truck was there one day Also was supposed to get military discount and was told it was deducted when the parts were entered into the system, so you can’t actually see if the discount was really applied or not. I’ll take my truck else where in the future More
Great service Friendly staffTake care of any issue with Great service Friendly staff Take care of any issue with my vehicle in a timely manner. Staff is able to answer any questions we may have. Great service Friendly staff Take care of any issue with my vehicle in a timely manner. Staff is able to answer any questions we may have. More
My experiences with star are always good and my service writer was more than exceptional and I do not think I can get a better experience from any other dealership in my town writer was more than exceptional and I do not think I can get a better experience from any other dealership in my town More