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Star Chrysler Dodge Jeep Ram of Big Spring

Big Spring, TX

4.8
154 Reviews

821 W Interstate 20

Big Spring, TX

79720

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154 Reviews of Star Chrysler Dodge Jeep Ram of Big Spring

October 28, 2019

Very clean place. Everyone is friendly. Marissa worked very hard at making sure things went smoothly and she is very professional and knowledgeable about the product she’s selling. More

by Clay
Recommend Dealer
Yes
Employees Worked With
Marissa Hernandez
Oct 28, 2019 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thanks, Clay, for the wonderful rating and review.

October 27, 2019

Star did what others couldnt! Extremly happy with Star Dodge. Héctor and the service departament took care of problems that all american dodge in midland could not. Had me in and More

by Arodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Haechten
Oct 28, 2019 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thanks, Arodriguez, for sharing your experience with us and for the wonderful review and rating.

October 22, 2019

Vehicle service recall Lynette the service manager was great and very accommodating as was jo at the front desk. I felt very well taken care of. So far vehicle service is th More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynette in service department
Oct 22, 2019 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thanks, Alan, for sharing your experience with us and for the wonderful review and rating.

October 21, 2019

Fast but incomplete Went in for oil change and tire rotation. They changed oil but was confused by order and didn't do tires. Manager viewed film and verified that work w More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Oct 22, 2019 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Thanks, Tony, for sharing your experience with us and for the wonderful review and rating.

October 18, 2019

Dissatisfied, frustrated The service manager and all who I interacted with where very pleasant and responsive. The quality is what I have a problem with. 30 min after I left More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager. Lisa I think is her name.
January 21, 2019

WORSE DEALERSHIP IVE EVER DEALT WITH Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUN More

by Sylviag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clint Fox
Jan 23, 2019 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

Hi Sylvia, We are disappointed to hear your recent experience with us was not the best. Please contact Clint Fox, GM at Clint.Fox@bigspringcars.com to discuss further offline in hopes of rectifying this situation.

April 14, 2018

They did not uphold their part if the agreement! I purchased a 2018 Charger from the Big Spring location, in September 2017. Of course the salesman and financial officer were very helpful UNTIL they More

by James Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark DeArruda, Bronco Bynum
Apr 16, 2018 -

Star Chrysler Dodge Jeep Ram of Big Spring responded

James, we apologize that your experience with Star of Big Spring was not the best. We would like to have a chance to speak with you offline in hopes of rectifying this situation. At your earliest convenience, please contact Clint Fox, GM at 432-264-7377.

January 27, 2018

Left with a smile,i will be back They did exactly everything they said they would,gd experience for me. I will be back here everytime i trade.service n experience was awesome.could no More

by Kenneth Hays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul is a 5 star salesman,knowledge is everything.Paul will have my business from now on, Clint Fox, Jeremy Clark
January 24, 2018

Worst car buying experience ever Worst dealership I have ever dealt with. Tried to rip me off on my trade and the truck I was interested in. Typical sleazy car salesmen. Do yourself a More

by chad patton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul something or other
January 19, 2018

Amazing Was very helpful looking for a new vehicle ended up getting a used one due to credit they worked with me to make sure I got into a vehicle Paul was am More

by Tfryar1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Satterfield
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