Star Chrysler Dodge Jeep Ram of Big Spring

WORSE DEALERSHIP IVE EVER DEALT WITH Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUN Took my car to get it fixed was only supposed to be there a week &in that week they never called me .I was the one making the phone calls to them. LUNETTA is the service manage. The most unprofessional person I have ever met very rude & a liar. After car had been there a month finally get the call that the car was ready after numerous calls pressuring them that I needed the car back. An hour after driving the car the car is doing the same thing that it was doing when we put it in the shop. Lunetta try to rip me off and also called me a liar I had to call her boss let him know the situation and got the car back in the shop.He knew she did wrong because they offered me my money back. I asked that I did not talk to Loretta anymore so I dealt with somebody else he apologized for Loretta behavior and for calling me a liar.The only liar in this situation was Loretta and I don't know how she's the service manager.😠😵😳SO NO NEVER AGAIN More

They did not uphold their part if the agreement! I purchased a 2018 Charger from the Big Spring location, in September 2017. Of course the salesman and financial officer were very helpful UNTIL they I purchased a 2018 Charger from the Big Spring location, in September 2017. Of course the salesman and financial officer were very helpful UNTIL they didn't fulfill their obligation to payoff my lease on my trade in! I was assured by both the salesman, Mark, and the financial officer, that they would pay our lease in full but they only paid 4 payments. I was assured that all I was only responsible for turning my previous car back to the dealership but I found out 7 months later that the lease was not paid in full! Now I am stuck with the remaining balance of a lease they were supposed to pay for me and my credit has been ruined!! We called the dealership for help and have just been given the run around. They have offered no solution!! As a resident of Big Spring for 40 years, I will continue to tell all of Howard County about the terrible experience I had at Big Spring Star Chrysler! More

Hard work Star dodge worked very hard with the banks to get us in a vehicle suitable for my line of work my family and I really appreciate all you've done Star dodge worked very hard with the banks to get us in a vehicle suitable for my line of work my family and I really appreciate all you've done More

Very good Meagan is very good at sales. She is not pushy at all like other sales people I've delt with before at other dealerships I would definitely buy anoth Meagan is very good at sales. She is not pushy at all like other sales people I've delt with before at other dealerships I would definitely buy another car from her. More

Easy, pleasant and comfort. Everyone was very helpful and easy to work with. They made what could have been very stressful a great experience. They worked hard to get us an aford Everyone was very helpful and easy to work with. They made what could have been very stressful a great experience. They worked hard to get us an afordable monthly payment More

2017 ram Came in traded in 2 vehicles, we found a truck my fiancee and I liked, looked and found a different truck which is the one i ended up purchasing. Cust Came in traded in 2 vehicles, we found a truck my fiancee and I liked, looked and found a different truck which is the one i ended up purchasing. Customer service was great and helpful. More