Star Buick GMC

I came to Star to service my 2007 GMC Envoy, and while waiting I met Pat Gruehler. I decided to see if I could trade in my Envoy, and she made it happen. She is a great person, and I felt so comfortable waiting I met Pat Gruehler. I decided to see if I could trade in my Envoy, and she made it happen. She is a great person, and I felt so comfortable with her. She did not push me in any way to do anything i did not want to do. She was very honest, pleasant, and friendly. I had a great experience with her and I would highly recommend her to future buyers. Thank you for a wonderful experience. I hope she is there for a long time. More

Once my Camaro hit the 10-year mark, I was on the hunt for a new vehicle. After browsing every make and model online, reading reviews and visiting dealerships, I set my heart on the GMC Terrain for it's c for a new vehicle. After browsing every make and model online, reading reviews and visiting dealerships, I set my heart on the GMC Terrain for it's compact size but aggressive appearance! Star Buick GMC is in our town and my husband had purchased his preowned Pontiac G8 here several years ago and had a great experience. So one night we went to pick up his car that had been serviced and I spotted a preowned 2013 Terrain in the lot. A sales manager that saw us looking brought us into the dealership and introduced us to Marcos. After chatting with him for ten minutes, I got more information about that car than I had gotten in all of my online and dealership research combined! He is extremely knowledgeable and very customer service oriented. He made us both feel comfortable from the very beginning, and there was not one point where I felt pressured in any direction! After taking it for an overnight test drive, I knew I wanted to purchase the car. Marcos made the process very easy and painless, and while it took some time, I left extremely happy with my decision! It's been a week today and I am so thrilled with this car and would not hesitate in a second to go back to Star Buick GMC or refer my friends and family to Marcos! More

I have purchased many cars and motorcycles in my life. My recent purchase of both a car and a motorcycle from the Star dealership in Easton, PA was the best dealership experience I have ever had. They did an recent purchase of both a car and a motorcycle from the Star dealership in Easton, PA was the best dealership experience I have ever had. They did an excellent job with both the price and financing for me. The highlight of my purchases was having Marcos as my sales associate. Marcos is top notch in every aspect as he is very personable, and knowledgeable about the products he sells. He will go the extra yard for you in order to make your purchase process as smooth and enjoyable as possible. I didn't have a ride in to the dealership to pick up my new car, and the dealership was over fifty miles from my home. He offered to pick me up at my house and drive me in. I needed to get in early that morning because I had to get to work by a 10:30 am. He picked me up at 7:50 am that morning so that I would not be late for work. He wasn't scheduled to go into work that day until 12:00pm as he worked to 9:00pm the night before. That didn't matter to Marcos as he did what it took to please the customer. The Star dealerships are very lucky to have Marcos as an employee. Better yet, you would be very lucky to have Marcos as your sales associate. Take it from me, go in and ask for Marcos. More

Great experience! Dale Edgar went out of his way to get my truck inspected in very short notice. This type of customer service is greatly appreciated. Will certainly work with Dale and Star Buick GMC in th my truck inspected in very short notice. This type of customer service is greatly appreciated. Will certainly work with Dale and Star Buick GMC in the future. More

I walked into Star Buick GMC very nervous, never having bought a new car before and I didn't know what to expect. I met Mr. Landis a couple of days before and he told me to come and look. He had us meet wi bought a new car before and I didn't know what to expect. I met Mr. Landis a couple of days before and he told me to come and look. He had us meet with Greg Smith on a Saturday, who was waiting for us when we walked in! Greg set us up with Marcos, who was so understanding with me and how nervous I was looking for a new car. He asked me what I would like and then showed my husband and I the Terrain and helped us decide what was best for me without any pressure at all! He listened to me and answered all my questions and concerns! I have to honestly say it was an amazing experience form the moment we walked through the door! Actually from the moment I met Mr. Landis! As we left the dealership with my new Terrain, I had very HAPPY tears in my eyes. I just bought my first brand new car!!!! Thank you from the bottom of my heart to Marcos and everyone at Star Buick GMC for making this happen for me! I love my new Terrain! More

The dealership sold me a vehicle which had issues, after several phone calls I was able to make good with the situation. They did what they needed to do and I respect the effort they put into my situation. several phone calls I was able to make good with the situation. They did what they needed to do and I respect the effort they put into my situation. I have and will continue to refer individuals I know to this dealership. Even with bad situations they were able to help out in a positive way which I appreciate. More

It is always a pleasure to work with Doug Roat when we It is always a pleasure to work with Doug Roat when we are having our LaCrosse serviced by Star Buick. Doug always reviews the work that was com It is always a pleasure to work with Doug Roat when we are having our LaCrosse serviced by Star Buick. Doug always reviews the work that was completed and the reason for performing the work. If a shuttle ride or loaner car is necessary, he always makes sure it is available for us. Since 1999 I have always made it a point to contact Doug when we need one of our vehicles serviced. Recently Doug and Mark Porcaro teamed together to solve a steering issue that was very difficult to diagnosis. Everything went very smoothly.My wife Monica, daughter Tiffany and myself have purchased or leased numerous vehicles from Star over the years. We have always been completely satisfied with the vehicles, deals (Pricing) and service. As a matter of fact, in 1976, I purchased our first Pontiac Grand Prix from Clete Landis and Rich Young when they worked at Ranken pontiac in Easton, PA. Thom Galles More

From the moment we met Marcos on the lot, he gave us his From the moment we met Marcos on the lot, he gave us his undivided personal attention. He asks what it is that you are looking for and truly lis From the moment we met Marcos on the lot, he gave us his undivided personal attention. He asks what it is that you are looking for and truly listens. We told him we were looking for a truck large enough to handle our two Labradors since our current "dog bus" (a 1989 Ford Bronco with 193,000+ miles) was ready for retirement after many years of good service. He laughed because he also has a Labrador and knew exactly what we were talking about. After showing us a few different truck styles, we decided to test drive the GMC Sierra crew cab...we now have a new "dog bus". If you are looking for a no-hassle, no-pressure vehicle buying experience, ask to see Marcos. He was so friendly and personable. He made my husband and me feel so comfortable...we felt like family. We highly recommend Marcos and the Star GMC dealership!! More

We have been with Star for many years. They have been excellent with their prices and service. We decided to look at the Buick Regal and trade in my old Grand Prix. When we arrived,.Pat Gruhler meet us excellent with their prices and service. We decided to look at the Buick Regal and trade in my old Grand Prix. When we arrived,.Pat Gruhler meet us and she was so sweet. She never rushed or pressured us. We felt so comfortable talking to her and we were impressed with her knowledge of the vehicle. Keith Muir came over and explained the warranty information clearly. We decided to get the warranty because it was a good deal. We purchased the vehicle and it is awesome. THANKS STAR FOR HIRING PAT AND KEITH, THEY WERE AWESOME!! More