
Star Buick GMC
Easton, PA
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Great working with Adam Adam made the entire process easy. He listened to what we wanted - both in the automobile and in the buying process. He did not mess around with pri Adam made the entire process easy. He listened to what we wanted - both in the automobile and in the buying process. He did not mess around with pricing and gave us a good deal up front - as we requested. He also followed through with the service department to make sure the new car was perfect. He coordinated services and took care of everything. His follow-through was excellent. More
Trying to make a quick buck. Went in in August to get inspected, as well as, an oil/FILTER change and a recall issue fixed. I left satisfied with the service. September rolls arou Went in in August to get inspected, as well as, an oil/FILTER change and a recall issue fixed. I left satisfied with the service. September rolls around and I have another recall issue. I make another appointment. I received a phone call saying my service was complete and I needed my filter changed. I told them that I just had it in a month ago and the oil and filter were already changed. Right away the man says, "You don't have to have the service performed if you don't want." I then went out and double checked to make sure they actually changed the filter in the first place. Thankfully, they did. Why in the world would I want my filter changed when it was just changed not even a month ago. Clearly he was trying to make a quick $50 bucks off me. They probably get away with this sort of thing all the time. Extremely sneaky. What happened to honesty? More
GMC Sierra purchase Marcos was extremely helpful in getting the truck we wanted to the price that would fit in our budget. He was polite, courteous and extremely knowled Marcos was extremely helpful in getting the truck we wanted to the price that would fit in our budget. He was polite, courteous and extremely knowledgeable. If the need arises for another vehicle in the future, we will definitely go back to Star and work with Marcos. He is truly an asset to this dealership!! Marcos was the main sales person we dealt with however all of the staff that helped us through the purchase were also very helpful and courteous - unfortunately we don't remember all of their names! More
Good Service They were very helpful here. They got me a car and i drove it away that day which was great. The team there got me a Used GMC Terrain, for almost the They were very helpful here. They got me a car and i drove it away that day which was great. The team there got me a Used GMC Terrain, for almost the price i wanted, and got enterprise to pick up my rental i was driving, right there at the dealership which was cool. The car doesn't get the mileage everyone said it would but its kind of close. I bought a car from Flemington Chevrolet before this and their customer service was an abomination, but these guys took good care of me and I hope the customer service stays good through the service end of the car. I usually don't like to submit these until after a couple months, but the dealership keeps emailing me about it. More
Vehicle Purchase We have purchased many vehicles from Star GMC. This last purchase we had Adam Mihalko as our sales rep. Adam made the purchase/lease experience extre We have purchased many vehicles from Star GMC. This last purchase we had Adam Mihalko as our sales rep. Adam made the purchase/lease experience extremely enjoyable. He was knowledgeable about the vehicle. He listened... he explained all about the vehicle. He was efficient. We felt very confident and comfortable that we got the best deal when my husband purchased his Sierra GMC. I would highly recommend Star to all of our friends and family. Greg the Sales Manager was also very helpful. He was never pushy. Everyone there will treat you like family. When you go to Star you have gone to the right place...... Thank you everyone at Star!!!! More
Excellent in every way! We only stopped in to get a feel for what's out there. Wow! Luis was friendly, knowledgeable and made us feel at ease, never pressured. Our first t We only stopped in to get a feel for what's out there. Wow! Luis was friendly, knowledgeable and made us feel at ease, never pressured. Our first test drive with a Chevy HHR and we were hooked. We drove the car away in a few hours!! No problem with our trade in, we talked with Mark in financial services and we were on our way! The warranty is unbelievable and everyone we dealt with was warm and friendly. The manager, Keith, gave us a welcome gift tote and made us feel we made the right choice with STAR. Later that week we stopped by to drop off some things and Luis was the first to greet us and make sure everything was OK. Needed to bring the car back for a recall that was ordered and again-smooth and satisfying. We are telling everyone what a great experience it was. More
Adam and my new car. Adam was waiting for us and right on time. Walked us threw some cars and I picked what I liked and we took 1 out for a test drive. He explained all Adam was waiting for us and right on time. Walked us threw some cars and I picked what I liked and we took 1 out for a test drive. He explained all the bells and whistles and everything about the car to me . It was a pleasure and then we went in to talk ... NUMBERS ..NEVER and I MEAN , NEVER HAVE WE HAD A SALESPERSON GO IN AND COME OUT AND SAY ... OK THE CAR IS YOURS FOR "THE PRICE" YOU WANT IT... 1 TIME .... WE ARE SOOOOOOO PLEASED. This is our 4th purchase from STAR and WE of course WILL BE BACK. ADAM thank you for making buying a car soooooooo easy and affordable ..... your follow ups are awesome and your NOT PUSHY .... John and I want to thank you so much and we will certainly tell our friends .... STAR GMC,EASTON,PA. and ADAM MIHALKO are a win-win ...... thanks so much , Fran and John Bemelmans More
Excellent experience! I bought both my truck in 2013 and most recently the Buick Enclave from Marcos Nascimento. I can honestly state that Marcos made vehicle purchases a I bought both my truck in 2013 and most recently the Buick Enclave from Marcos Nascimento. I can honestly state that Marcos made vehicle purchases a pleasure which has not been the case in the past. Marcos was personable and professional in my purchases. He goes out of his way to assist me if I have had a problem, of which there has been few. I would recommend Star Buick/GMC to everyone and to ask for Marcos as the sales person. More
Fantastic Customer Care! Adam worked with me from start to finish. He allowed me to make my own decision on the car I chose where other dealers focused solely on pushing cars Adam worked with me from start to finish. He allowed me to make my own decision on the car I chose where other dealers focused solely on pushing cars with more features even though some of which I simply did not like. Additionally, Adam kept in constant communication with me and would give me updates on the car and answer any question i had. overall a fantastic experience where a sales associate put the customer first at each step of the process. More
Efficient and friendly car buying experience Our experience ended well at Star GMC after a few initial concerns were promptly addressed by the management staff. We were in turn introduced to our Our experience ended well at Star GMC after a few initial concerns were promptly addressed by the management staff. We were in turn introduced to our sales agent Adam Mihalko. Adam proved to be very professional and handles all of our questions without hesitation. He was outgoing, friendly and interacted with our entire family. He assured that our buying experience was well organized and efficient, and we felt as we had his undivided attention throughout the entire experience. We would certainly recommend that potential buyers seek out Adam to assist them with their sales experience. More