Star Auto Mall
Bethlehem, PA
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We had an excellent and smooth experience with frank at Star Auto Mall, frank was incredibly patient, professional and accommodating. From the time I walked in, I was treated first class. Every person Star Auto Mall, frank was incredibly patient, professional and accommodating. From the time I walked in, I was treated first class. Every person I had pleasure of meeting reminded me that Star Auto Mall treats their customers as family not customers. I can't tell you how refreshing it was in today's world, to have a person like frank available. I wish every company was as responsive as Star Auto Mall!!!! More
Thank you Frank and Star Auto Mall organization Frank was incredible!!!! He was Truly amazing!! He was very professional, courteous and knowledgeable about the vehicles, and he helped and guide us throu was incredible!!!! He was Truly amazing!! He was very professional, courteous and knowledgeable about the vehicles, and he helped and guide us through the entire process from beginning to the end. He made us feel like family. We are very satisfied with the amazing experience, thanks to frank!!!! I will recommend star auto mall to all my friends and family!!! More
BIG SHOUT OUT TO FRANK! !!!!!!! I did the the credit app via online and they did an estimated appraisal via pictures and video that I sent in of my trade. Got an approva !!!!!!! I did the the credit app via online and they did an estimated appraisal via pictures and video that I sent in of my trade. Got an approval for the loan within less than a hour, I spoke with a gentleman named Frank on the phone prior to coming down. Frank had the car I wanted all cleaned up and ready for a test drive the same day! the entire process was easy and transparent. I never felt uncomfortable during the purchase and I was extremely pleased with my experience with each employee I dealt with. Frank has since gone above and beyond to assist us in our ownership and has checked in with us from time to time. This was an all around 5 STAR experience and I would highly recommend purchasing from FRANK at Star Auto Mall on Nazareth pike!! More
This group of guys will try to gaslight you and use every single ruse and deceptive high pressure sales pitch possible to rip you off. They will make you offers to keep you engaged and then walk back on them single ruse and deceptive high pressure sales pitch possible to rip you off. They will make you offers to keep you engaged and then walk back on them once you agree to their own proposals. The manager here had the audacity to ask me my age in the midst of negotiations about the trade in value of my current vehicle. As if because im a young person I should be unquestioning or something? Don't come out and outright profile customers to their face. He also finished our conversation with telling me he couldn't meet my demand because he has to retire in two years! What?! If thats how you'll talk directly to your customers imagine his behavior towards the workers he supervises. I feel sorry for your employees im sure you make them uncomfortable with your behavior daily. More
Star auto mall was by far one Of the best experience I have ever had purchasing A vehicle, everyone was truly amazing, thank you so much, this is the 3rd vehicle I bought from frank at Star Auto Mall have ever had purchasing A vehicle, everyone was truly amazing, thank you so much, this is the 3rd vehicle I bought from frank at Star Auto Mall More
I made a long distance purchase. Everything went perfect. The vehicle was exactly as they represented it to be. Good honest people. It was a pleasure dealing with Emmit. I got a grea Everything went perfect. The vehicle was exactly as they represented it to be. Good honest people. It was a pleasure dealing with Emmit. I got a great deal too. I would buy from them again. More
Star Auto Mall is the best car shopping experience I have ever had, Frank took his time to listen to us, facilitate the sale, and he followed up to make sure that there were no issues. I can't tell you how ever had, Frank took his time to listen to us, facilitate the sale, and he followed up to make sure that there were no issues. I can't tell you how refreshing it was, in today's world, to have a person like Frank available. The whole experience was a phenomenal!!! Thank you, guys, for being genuine and true to your words, I wish every company was as responsive as Star Auto Mall, I feel confident refer my friends and family to your business. More
I bought a car from "Emmet" and it was pretty seamless. This was my first car purchase ever and he made it as smooth as can be. Couldn't recommend enough. This was my first car purchase ever and he made it as smooth as can be. Couldn't recommend enough. More