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Star Auto Mall

Bethlehem, PA

4.8
383 Reviews

3730 Nazareth Pike

Bethlehem, PA

18020

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Showing 383 reviews

January 26, 2021

I had a great experience last night with purchasing my car. Jazz was my sales consultant. He was very informative, no pressure sale and went over and above his job description. I would highly recommend Ja More

by autumnjute
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I want to also acknowledge the gentleman that not only detailed my new car but also my Jeep. He treated both cars as if they were his own. He did an awesome job! , Jazz Singh
Jan 26, 2021 -

Star Auto Mall responded

Autumn, Thank you so much for your kind words regarding your recent experience working with Jazz, and for taking the time to leave us this wonderful feedback! We will be sure to pass along your comments to our detailing team.

January 16, 2021

Horrible experience, drove two hours just to hear the price on the vehicle was misprinted. Wouldn’t honor listed price. Had a scheduled appointment with an employee that I was told wasn’t even working t More

by Nick
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Raza
Feb 02, 2021 -

Star Auto Mall responded

Nick, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Paul Rousell General Sales Manager (888) 237-5139

January 01, 2021

Good experience with Roger. Highly recommend him. Down to earth, no nonsense. Still have to take my new car to get some repairs on the we owe list, will wait until they are completed to post final review More

by stephen18036
Recommend Dealer
Yes
Employees Worked With
Roger Borja, Jazz Singh, Emmet Obyrne
Jan 02, 2021 -

Star Auto Mall responded

Stephen, thank you so much for choosing Star Auto Mall 191! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 26, 2020

After I got the car home from the dealership i noticed a chip in the front windshield I thought that it was a chip after I brought it home and called my insurance company for a chip repair and had an appoin More

by PJDEBOER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Raza
Jan 09, 2021 -

Star Auto Mall responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Rafael Bayona General Sales Manager (888) 237-5139

December 18, 2020

The dealership was great. Doing business with a "smaller" place was definitely better then the three "bigger" names i saw prior. None of the extras. One problem though...100 miles in and my check engine ligh More

by h.hull132
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Rafael Bayona
December 17, 2020

A very good experience with Victor and Danny. Love our Ford Edge.....just what we needed to tow 4 down behind our RV. Would recommend. More

by rchousers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza
Dec 18, 2020 -

Star Auto Mall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Danny here at Star Auto Mall 191. Congratulations on your new Edge!

November 27, 2020

They did what they needed to do and got me what I wanted and drove home that night with it which I never thought would happen More

by mike_3521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh
Nov 28, 2020 -

Star Auto Mall responded

Mike, thank you for choosing Star Auto Mall 191, your feedback and rating mean a lot to us. We're glad we were able to assist you with your purchase, and we hope to see you again!

November 24, 2020

Came in looking for a car. Jazz was very helpful and gave great information. Good sales man!!!! Very respectful and kind!!!!! Keep it up jazz More

by Kaurkoffee80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Singh, Sahiba Bhatnagar, Rafael Bayona
Nov 24, 2020 -

Star Auto Mall responded

Thanks for sharing your thoughts about your experience with Star Auto Mall 191. We appreciate your business and hope to see you again soon! We look forward to sharing this review with Jazz. We hope you enjoy your new car!

November 15, 2020

Victor was very helpful getting keys and answering questions. Ashley was great with the financial end very enjoyable I would gladly recommend star Auto Mall 191 More

by JDUTT61282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley, Jazz Singh, Victor G
Nov 16, 2020 -

Star Auto Mall responded

Thank you for taking the time to share your thoughts on working with Ashley and Victor. We're glad to hear we delivered such a great experience!

September 29, 2020

Every one was real nice. Every one worked real well, the car was nice and cleaned up. I'll probably be bringing friends here soon. More

by Getasawjoey666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Gebert
Sep 29, 2020 -

Star Auto Mall responded

Hello, Thank you for choosing Star Auto Mall 191, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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