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Star Auto Mall

Bethlehem, PA

4.8
383 Reviews

3730 Nazareth Pike

Bethlehem, PA

18020

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Showing 383 reviews

March 31, 2021

Christian is an awesome salesman. He goes above and beyond. He helps you to feel trusting and comfortable. Great experience. Will tell all my friends! More

by ONLYTHRUHIM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 01, 2021 -

Star Auto Mall responded

It's fantastic to hear that Christian provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Star Auto Mall 191!

March 28, 2021

Everyone was very helpful and efficient. . Cleaning of the van could have been done a lot better. Overall happy with out purchase with Star Auto Mall. More

by nancydoug93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh
Mar 28, 2021 -

Star Auto Mall responded

Nancy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2021

Everyone was great. Really had nice and great service. Christian is a super salesman. They were super busy but still had time to let me drive and pick my Jeep. Love it. -Vick- More

by vda8335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian , Danny Raza, Tim Denver
Mar 28, 2021 -

Star Auto Mall responded

Vick, Thank you for sharing your experience with us! We're happy to hear it went well working with Christian and hope you enjoy your new Jeep. We truly appreciate your feedback!

March 10, 2021

I would love to give a better review , but at this time I can not. They have plenty of cars to chose from. Told them what we were looking for and they picked one car to show us instead of all of our possible More

by astro469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Raza, Jazz Singh, Sahiba Bhatnagar, Douglas Ervin, Tim Denver, Neileen Rivas
Mar 27, 2021 -

Star Auto Mall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Paul Rousell General Sales Manager (888) 237-5139

March 05, 2021

We would recommend our exprience to anyone wanting a courteous reasonable buying service all the personnel was great Thank you Expect us to come again More

by GKALALUKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh, Sahiba Bhatnagar, Douglas Ervin, Tim Denver, Neileen Rivas
Mar 06, 2021 -

Star Auto Mall responded

Thanks for your glowing review! Your recommendation means a lot to us! We hope you will continue to enjoy your vehicle, and we look forward to working with you next time.

March 02, 2021

Was able to get the SUV I wanted! Staff was very friendly! Was not sitting there all day like in other car lots! I would recommand Star to anybody! More

by landiskp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Neileen Rivas
Mar 02, 2021 -

Star Auto Mall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new SUV and don't hesitate to reach out if you need anything else.

February 27, 2021

It’s been a month since we purchased our pilot at Star and we are very happy with our purchase. Star gave us the deal no one else would! More

by flynnjon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Serrano, Ralph Bayona, Danny Raza
Feb 28, 2021 -

Star Auto Mall responded

Congratulations on your new vehicle, Jon! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 14, 2021

We ended up buying the 2015 Infiniti and we absolutely loved our experience! From the first phone call to out the door it was by far the most painless car buying experience ever! More

by nursewithheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh, Sahiba Bhatnagar, Douglas Ervin
Feb 14, 2021 -

Star Auto Mall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and love hearing feedback like "most painless car buying experience ever"! Congratulations on your new 2015 Infiniti! We will share your comments with our sales team, and we look forward to working with you again.

February 13, 2021

My sales process was great, Danny, Ashley worked out great payments. The sales staff was wonderful, thank you to Jazzy J and Neileen. Will definitely be back More

by RALPHB458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh, Neileen Rivas
Feb 14, 2021 -

Star Auto Mall responded

Thank you for your very kind review, Ralph We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 191.

January 31, 2021

Sold me a car with no fobs for keys. 1 day after purchase ....car alarm activated with me in car and I could not turn alarm off because I had no fob (key remote)then the car would not start because of alar More

by douglasmckissic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Raza
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