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Star Auto Mall

Bethlehem, PA

4.8
383 Reviews

3730 Nazareth Pike

Bethlehem, PA

18020

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Showing 383 reviews

July 31, 2021

Don't recommend!!!! Selling vehicles despite knowing that they wouldn't pass inspection. Vehicles should be inspected for safety before sale can be conducted period. More

by Angel
Recommend Dealer
No
Employees Worked With
Douglas Ervin
Aug 17, 2021 -

Star Auto Mall responded

Angel, I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you. We'd love to get to the bottom of this and turn things around for you. Paul Rousell General Sales Manager (888) 237-5139

July 18, 2021

Friendly,and fast and easy. Got a great car for a good price will be back the next time a car is needed for us More

by DEBBIE.MCKEOUGH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazz Singh
Jul 19, 2021 -

Star Auto Mall responded

Debbie, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 191.

July 18, 2021

Our experience was wonderful. Everyone was very friendly. CJ was great with helping us find a car for my husband. Definitely the place to go! More

by MARYMCMAHON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley , CJ Jesse
Jul 19, 2021 -

Star Auto Mall responded

Mary, thank you for sharing your thoughts about your experience with CJ and everyone here at Star Auto Mall 191. We appreciate your business and hope to see you again soon!

July 18, 2021

Very courteous people I recommend it. Neileen was very professional also Tim. The love the car I get from Auto Mall. They have plenty off good cars. More

by COLACHIN1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Denver, Neileen Rivas, CJ Jesse
Jul 19, 2021 -

Star Auto Mall responded

Thank you so much for your excellent review! We are so glad that Neileen and Tim had the opportunity to work with you to make your experience with us a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else.

July 12, 2021

By far the best car purchase experience ever! Jazz, Dan and the entire staff at Star Auto Mall, Nazareth Pike, Bethlehem, PA were super personable, patient, knowledgeable, friendly, and really connected we More

by scorpio2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My apologies if I have not mentioned your name!!!, Danny Raza, Jazz Singh
Jul 12, 2021 -

Star Auto Mall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 01, 2021

Very nice guy. Very helpful very friendly and I will definitely recommend them to friends More

by imadojemu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazz Singh, Tim Denver, Neileen Rivas, CJ Jesse
Jul 01, 2021 -

Star Auto Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 29, 2021

Absolutely exceptional quality of service! Special thanks to Jazz and Raza! Highly recommended dealership! More

by MSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh
Jun 29, 2021 -

Star Auto Mall responded

Thank you for choosing Star Auto Mall 191, your feedback and rating mean a lot to us. We're glad Jazz and Danny were able to help, and we hope to see you again!

June 27, 2021

I was very indecisive but they were patient. Patience is key in this business. More

by lkalapnath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh
Jun 28, 2021 -

Star Auto Mall responded

Congratulations on your new purchase! Thank you for taking the time to leave us a review. We appreciate your business here at Star Auto Mall 191.

June 22, 2021

Friendly Helpful KnowledgeableGreat Staff. Friendly Helpful Knowledgeable Great Staff. DougSuperSalesman Courteous AnswersQuestions Many models Good prices More

by Liyah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazz Singh, Sahiba Bhatnagar, Douglas Ervin, Neileen Rivas
Jun 22, 2021 -

Star Auto Mall responded

It's great to hear, Liyah, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Star Auto Mall 191!

June 16, 2021

They are amazing. Good deals good prices. They treat you like family. I’d recommend everyone I know to get a car from them. Perfect 💯💯 More

by byrd102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Raza, Jazz Singh, Tim Denver, Neileen Rivas, CJ Jesse
Jun 16, 2021 -

Star Auto Mall responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your amazing experience with Star Auto Mall 191. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us.

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