Star Auto Mall

A no fuss place to buy a car - this was my 2nd time and I will be back! will be back! More

Great selection of used cars at decent prices. The sales staff were friendly and knowledgeable. Also, the finance department got us the best rate. We will definitely shop a Star Auto Mall for our next use staff were friendly and knowledgeable. Also, the finance department got us the best rate. We will definitely shop a Star Auto Mall for our next used car need. More

GREAT customer service with a GREAT Selection of vehicles. They were very patient and helpful with process. 10/10 highly recommended. vehicles. They were very patient and helpful with process. 10/10 highly recommended. More

Came for car, car was acceptable, purchased car, car was delivered, now I have car. delivered, now I have car. More

Great people, great energy. Super easy and anxiety free car buying experience. Was able to get approved with not the greatest credit! car buying experience. Was able to get approved with not the greatest credit! More

Very Helpful with everything I needed to buy my first car it was a breeze. it was a breeze. More

Their services was amazing. Thanks to the general manager Tim and his team for their hospitality doing the entire transactions processes. manager Tim and his team for their hospitality doing the entire transactions processes. More

My worst car buying experience of my life. Buyer beware. That's saying a lot with me being 63 and having bought and sold many cars. From dealerships and individuals.  I've even worked at a dealership back i That's saying a lot with me being 63 and having bought and sold many cars. From dealerships and individuals.  I've even worked at a dealership back in the day and sold cars for about 6 months... First I want to say I'm not sure how long my review will be. This will definitely not be my only review of this dealership. This might just be part one of my review. Being that the car buying process took 28 days from the day I traded my car in. August 25, 2021 Until 28 days later when I left with my new to me car.  About a week into the process I started keeping track of the dates, times, days and hours I've spent at service, the lot or on the phone with problems and issues that I ran into during this month long ordeal. With numerous calls never returned. Culminating with my new to me car that still has problems. The problems seem minor but I fear taking it back to them for any kind of service. My service experience was especially bad. I tried to be patient and understanding being short staffed and having new employees due to covid but the amount of poor customer service was incomprehensible. The $2,200 3yr 36,000 mile bumper to pumper warranty I bought does not cover my cars problems now...The drivers seatbelt alarm goes on and off while driving. Only occasionally annoying.   Sunroof leaks so bad I can't even drive it in the rain. ( THEY OBVIOUSLY KNEW ABOUT SUNROOF ) And this is the second car I got from them after the first car I bought was deemed unsafe for the road by their own service department. BUYER BEWARE  !!!! USE A MECHANIC AT THE VERY LEAST. More

My credit was horrible.they were able to get me approved and driving in less than 24 hours and driving in less than 24 hours More

Jazz was a patient salesman and the paperwork didn't take forever. I will be back for another purchase. Highly recommend for purchase of a used car. forever. I will be back for another purchase. Highly recommend for purchase of a used car. More