Stanley Ford - Sweetwater - Service Center

Stanley ford overall always goes above and beyond! No matter how big or small the reason is for you being there they always serve each person 110 percent - it is noticed and greatly appreciated - we wi No matter how big or small the reason is for you being there they always serve each person 110 percent - it is noticed and greatly appreciated - we will drive an extra 40 miles for this! More

Wow! Above and Beyond the Call of Duty Wow! These guys treat you like family!! Our car broke down outside of town and we had to be towed to the service department. From the first moment of Wow! These guys treat you like family!! Our car broke down outside of town and we had to be towed to the service department. From the first moment of contact, we were treated so well. Every single person we came into contact with was absolutely awesome! Never has any service department been so friendly, accommodating, kind, and personal. There aren’t enough glowing adjectives in the dictionary to describe the gentlemen at Stanley Ford! More

Recall inspection They were thorough, kind and very helpful. I also take my car in for oil changes and all other service. I recommend Stanley to everyone. Great servic They were thorough, kind and very helpful. I also take my car in for oil changes and all other service. I recommend Stanley to everyone. Great service!!!! More

1 Happy Customer Fast, Great, and Excellent service! Troy and all the guys in service are awesome! I had my truck in for an oil change and they were done in no time! T Fast, Great, and Excellent service! Troy and all the guys in service are awesome! I had my truck in for an oil change and they were done in no time! Thank you Stanley Ford and the whole service department! More

service the way it should be 1st visit...turbo went out on my pickup: I was over a hundred miles from home, and was towed in to Stanley Ford after hours on a Saturday. Monday mor 1st visit...turbo went out on my pickup: I was over a hundred miles from home, and was towed in to Stanley Ford after hours on a Saturday. Monday morning they called, and we made a game plan. Order parts, fix everything, wash the truck (it was filthy!), etc. Went Friday to pick it up (yes, they fit me right in - no wait!). That black truck was so clean, inside and out, I almost didn't recognize it! Yay! 60 miles later, still 20 mi from home...I lost all power and black smoke was everywhere. I called Jeff; he said to have it towed back to them by anyone I wanted to use, and Stanley Ford would foot the bill. Upon closer inspection by someone much more mechanically inclined than myself, we discovered the clamp had blown loose and one of the lines to the turbo had disconnected. We asked that Stanley Ford mail us a clamp rather than incurring a large tow bill for them and causing me another trip to Sweetwater to pick up the vehicle again. They one upped me. Saturday morning they sent tech out here (160 mi round trip). He completely replaced the hose and clamp, and discovered the line and clamp to the windshield washer fluid had been damaged as well. They will mail that to me this week. I know this is how a good business should handle it's customers; it is just so rare these days that i felt compelled to write this review. These guys are great. More

Great service Came in for an oil leak and decided do to the cost of repairs we would look at a new truck. Ended up buying one due to the customer service. Came in for an oil leak and decided do to the cost of repairs we would look at a new truck. Ended up buying one due to the customer service. More

Great customer service I had to stop here to check during my road trip and they took care of it promptly even though it was not a Ford vehicle. I had to stop here to check during my road trip and they took care of it promptly even though it was not a Ford vehicle. More

Good, reliable service Had to wait a while but the service was very good. There isn't a whole lot more to say, service desk staff was very helpful. Had to wait a while but the service was very good. There isn't a whole lot more to say, service desk staff was very helpful. More

Tire emergency We were on our way to Lubbock from Dallas and noticed the low tire pressure indicator light on. After stopping and spotting a nail in the right passe We were on our way to Lubbock from Dallas and noticed the low tire pressure indicator light on. After stopping and spotting a nail in the right passenger tire, we saw Stanley Ford down the road. We were very impressed with Troy Schroedter, our service advisor. He had our tire repaired quickly, and we were back on the road in no time. I was so thankful for Troy and Stanley Ford being there for us at just the right time. More

Very Good. Walked in with a tire problem and help was available in just a few minutes. An answer within 20 minutes and tire fixed in less than an hour. Great se Walked in with a tire problem and help was available in just a few minutes. An answer within 20 minutes and tire fixed in less than an hour. Great service. More