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Stanley Ford - Sweetwater - Service Center

Sweetwater, TX

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80 Reviews

80 Reviews of Stanley Ford - Sweetwater - Service Center

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May 14, 2019

Excellent service I had an app’t for service and they seemed to be very busy. I asked if I should reschedule and was assured that would not be necessary. I received my More

by CAROL567TX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby (service manager), Troy Schroedter
May 14, 2019 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding your Service experience! Please let us know if we can help you with anything in the future. We appreciate your business!

May 13, 2019

Awesome group of guys!!! I have regular service and maintenance done on my Ford Fusion as well as GMC and Chevy that I have. I wouldn't trust anywhere else to do business!!! More

by txmom1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter, Jeffrey Morgan
May 14, 2019 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding your Service experience! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

May 08, 2019

#1 in my eyes and books When I called early Monday morning seeing about getting my truck in shop the service guy troy said they were all booked up. But I could bring it by an More

by tonycrystal19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff the tech, Troy Schroedter, Jeffrey Morgan
May 09, 2019 -

Stanley Ford - Sweetwater responded

Thanks for the awesome 5-Star rating. We are so glad to hear that Troy was super helpful. We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

May 03, 2019

Polite and professional The members of this service department are and have continued to provide polite and professional service, if something happens to be missed they are q More

by BFRIEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter, Troy Cass, Chris Koster, John Donawho
May 03, 2019 -

Stanley Ford - Sweetwater responded

We appreciate you taking the time to share your rating with us based on your experience with our dealership. We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

May 02, 2019

Awesome experience. In & out really fast. Troy & Niko went above and beyond. To get me in and out real fast. Hooked up the computer and diagnosed the problem. Niko changed out the sensor and h More

by bobby.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko. Mechanic, Troy Schroedter, Troy Cass
May 03, 2019 -

Stanley Ford - Sweetwater responded

Thank you for your 5-Star rating regarding Troy and Niko!! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

April 29, 2019

GOOD EXPERIENCE IT WAS A GOOD EXPERIENCE. EVERYONE WAS PLEASANT AND ACCOMODATING. THEY WERE TIMELY AND SATISFACTORY. THEY EXPLAINED EVERYTHING IN DETAIL WHERE I CO More

by TJHUGHES54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Schroedter
May 01, 2019 -

Stanley Ford - Sweetwater responded

We appreciate you taking the time to share your rating with us based on your experience with our dealership. We are here to serve your transportation and service needs. Thank you!

April 22, 2019

4 wheel drive not engaging Brought the vehicle in without and appt. They were able to determine the problem right away. They would need to order the part and it would be there More

by rory3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Atwater, Troy Schroedter
Apr 23, 2019 -

Stanley Ford - Sweetwater responded

Thank you for your awesome 5-Star rating regarding Kevin and Troy. It's our pleasure in serving you! We appreciate you taking time out of your day to let us know how we’re doing. Thanks again!

April 03, 2019

It was fast and effective. I reccomend talking to Jeff in service he is great to deal with and will give you honest answers and a fair price at this day in time. More

by jeff.burns903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Cass
Apr 04, 2019 -

Stanley Ford - Sweetwater responded

Jeff, we’re so grateful that you took the time to rate your experience Jeff at 5-Stars! Please let us know if we can help you with anything in the future. We appreciate your business!

April 01, 2019

Alignment is spot on. My alignment came out perfect and Nico Flashing went above and beyond to make sure that the alignment was perfect, the truck drove straight, and that More

by BUFFGUY_F7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Flashing, Troy Schroedter, Troy Cass
Apr 02, 2019 -

Stanley Ford - Sweetwater responded

We’re grateful that you took the time to rate your experience with Nico at 5-Stars! Please let us know if we can help you with anything in the future. We appreciate your business!

March 26, 2019

Traveling concern On the way to Pagosa Springs, CO we had a warning light come on after we stopped for lunch. We drove to the service department and they could not hav More

by Bcervi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Morgan, Troy Cass
Mar 27, 2019 -

Stanley Ford - Sweetwater responded

Thanks for the awesome 5-Star rating. We are so glad to hear that Troy and Jeff was super helpful and even better, got you back on the road! We appreciate you sharing and thank you for giving us the opportunity to serve you.

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