Stanley Ford Pilot Point

VERY BAD EXPERIENCE TRULY I FEEL BAD FOR ANDREW KELLEY, HE IS GOOD GUY AND WANTS TO TREAT PEOPLE WELL. BUT JUST HAS SOME STAFF THAT DOES NOT SUPPORT HIS GOOD WILL. I WAS TRULY I FEEL BAD FOR ANDREW KELLEY, HE IS GOOD GUY AND WANTS TO TREAT PEOPLE WELL. BUT JUST HAS SOME STAFF THAT DOES NOT SUPPORT HIS GOOD WILL. I WAS SENT HOME WITH DOCUMENTS, MY MOM PASSED AWAY. WES SMITH, THEIR FINANCE MANAGER, IS TOTALLY WRONG FOR WHAT HE HAS DONE TO THIS DEAL. OWN UP TO YOUR OWN MISTAKES AND DON'T THROW PEOPLE UNDER THE BUS, BECAUSE YOU WERE NOT IN COMPLIANCE. WHATS EVEN WORSE WES WENT TO OUR EVENT,ON OUR CREDENTIALS, TOLD US ALL DAY FRIDAY HOW MUCH HE REALLY APPRECIATED US, THEN ON SATURDAY HE WAS RUDE,I WAS CURSED AND SAID I AM NOT TOUCHING THIS DEAL. AMAZES ME WHEN YOU MAKE A MISTAKE JUST OWN IT, AND WORK THROUGH IT. More

Stanley Ford/Harry David/worked a miracle I'm very grateful to Harry David for all his work as well as the guys that helped him with the trade-in on my Lincoln for the Escape. Harry was very I'm very grateful to Harry David for all his work as well as the guys that helped him with the trade-in on my Lincoln for the Escape. Harry was very professional, as always, and did an outstanding job helping me with this transition. That is why my whole family comes to Harry with any car needs we have. I appreciated the time that the guy (I'm sorry, I don't remember his name, and can't read his handwriting) who did the paper work took to explain things to me. More

Best car buying experience I've had These guys are fantastic! I change my cars every 2-3 years, and every time has been a struggle dealing with dealerships, not these guys. I dealt with These guys are fantastic! I change my cars every 2-3 years, and every time has been a struggle dealing with dealerships, not these guys. I dealt with Augie through the phone and he was very friendly, responsive and most importantly upfront with all the information. No BS, no silly sales tactics, no bogus claims, 0 pressure, everything he said was how it went down when I drove there. Harry was also very friendly showing me my new new truck and both of them went above and beyond to make the purchasing experience as smooth as possible. I can't recommend these guys enough if you are looking to buy a new car. I live in Austin and I drove there to get my new F150 and trade-in my car, and after my experience with Augie and Harry there is no way I'll be looking at any other Ford dealership in the future. The drive is worth it. More

Bait and Switch Car had one price on the tag in the window, but when we tried to work a deal on it they changed the price and made it over $1000 higher then the pri Car had one price on the tag in the window, but when we tried to work a deal on it they changed the price and made it over $1000 higher then the price on the window More

Grwent eat Experience I attempted to work a deal with multiple dealerships, but only Stanley Ford went above and beyond to make sure we got it done. They dealt fairly and I attempted to work a deal with multiple dealerships, but only Stanley Ford went above and beyond to make sure we got it done. They dealt fairly and honestly from the start, and I would highly recommend them to anyone in the market for a new vehicle. More

Internet information age truck shopping I'll start off by saying, the staff here at Stanley Ford were very professional ,knowledgeable and made my truck purchase simple and straight forward. I'll start off by saying, the staff here at Stanley Ford were very professional ,knowledgeable and made my truck purchase simple and straight forward. I wish I could do it at least once a year. They made me feel like one of the family. I had to make a trip out from Georgia, just to get the truck I wanted at the price I wanted. No surprises, no bull. They even followed up with a phone call to see if I made it safely home and how I liked the truck. More

Very relaxed buying environment Very helpful and knowledgeable staff with an attention to detail. Prices were as advertised and the exact vehicle we wanted was available. They worked Very helpful and knowledgeable staff with an attention to detail. Prices were as advertised and the exact vehicle we wanted was available. They worked hard to get our financing where we wanted it and our rate as low as possible. More

Saboteurs Took 4 hours for a diagnostics. Vehicle was tampered with to work worse. This is the second time they did this to me. Mark Childs, Justin, Brandon & T Took 4 hours for a diagnostics. Vehicle was tampered with to work worse. This is the second time they did this to me. Mark Childs, Justin, Brandon & Tammy all conspired to make my truck barely operate. They're only response was, "Why would we do that?" Mark asks why did you come back a 2nd time? Charles Knight More