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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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September 24, 2020

Extremely fast service Dept kept me appraised of what was going on with my vehicle and when it would b completed Service advisor was the best More

by analoldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
September 21, 2020

Patrick, was friendly, efficient and knowledgeable about his job and doing a great job for the company. Very hospitable, kind and thoughtful. Would definitely ask for his service in future visits. Respec More

by Billie Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
September 20, 2020

I felt that I was overcharged for a service. I replied to a customer survey from the owner and received a call the same day. A acceptable charge was agreed and I was sent a check for the difference. I n More

by debandarv
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2020

I had an oil change and tire rotation. Lori showed me my air filter which was very dirty. So I had it replaced. The service was excellent. More

by mamawpapaw09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson, Christina Ortiz
September 18, 2020

They kept truck for 5 days and never fixed problem. Said could not where to fine the problem. Ended up taking to another Chevrolet dealer in Georgia. They fixed the problem in 2 hrs. More

by JTHOMPSON130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Rimmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for the feedback. I am sorry that we were unable to fix your truck. Please give me a call at 931-388-3824. Trey McNabb

September 17, 2020

The service was great and Lori, Joel and Christina were very nice. I expected to be there on time, but due to traffic I was late for my appointment. They still got me in and out in record time. Less than 4 More

by nmatthews32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Ortiz
September 17, 2020

Very friendly service department and accurate and fast and very clean Very good prices on tires and on the other services thank you very much More

by speeddbugg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Ortiz
September 14, 2020

Customer service was fantastic! They quickly changed my oil. They didn't try to sell me any products, especially by telling me it was something I had to have. Thank you! More

by tml36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
September 14, 2020

Always love my visits there! Patrick is always the absolute best! Quick efficient service! Love it! Will continue to get my services done there! Thank you! More

by angela.menges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
September 12, 2020

Great dealership! Great sales person in Laura Truelove,,Stan Mcnabb and family have been doing great fair business for years. Good service department.. Good people! More

by Pigman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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