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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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October 22, 2020
Great customer service. Gave me the total cost upfront. Facility was very clean. Nice waiting room. My service was extremely fast. In and out was about 30 minutes. Facility was very clean. Nice waiting room. My service was extremely fast. In and out was about 30 minutes. More
by hooperjp
Verified CustomerEmployees Worked With
October 22, 2020
They we able to work around my schedule to get me in. They diagnosed and fixed my issue quickly. Extremely friendly service. Great customer experience. They diagnosed and fixed my issue quickly. Extremely friendly service. Great customer experience. More
by BURGESSCL
Employees Worked With
October 21, 2020
Great service department. Have never had any trouble and they are always on time. I would highly recommend them to anyone. They are always eager to help. they are always on time. I would highly recommend them to anyone. They are always eager to help. More
by Derrick Walls
Employees Worked With
Other Employees :
Wally Walls, Patrick Carlson, Christina Ortiz
October 19, 2020
Performed all services required except alignment. When they went to do it their computer went down. We have to make a call for appointment to get alignment done. they went to do it their computer went down. We have to make a call for appointment to get alignment done. More
by ZUL005
Employees Worked With
October 19, 2020
Great service, done in a timely manner. It would be nice if taxes were added to the estimate, and the coffee was always a treat. if taxes were added to the estimate, and the coffee was always a treat. More
by BILLDENISE409
Employees Worked With
October 18, 2020
There service department was extremely knowledgeable and very helpful. I set the appointment up for an 8 AM appointment, got in Ms. Lori did advise me that the Technician that does the diagnostic does not c very helpful. I set the appointment up for an 8 AM appointment, got in Ms. Lori did advise me that the Technician that does the diagnostic does not come in on Saturday but she did set me up for Monday. I left the car with them do the diagnostics By midday Monday I had the results of the issue. Definitely will return if need be. Very professional people. A little pricey but not if you think about the the people that pay out of pocket to go to school for this profession. Thanks Stan McNabb. Keep up the awesome work... More
by buckyi139
Employees Worked With
October 16, 2020
I will be returning for the 4th time in only about 5 weeks or so to get my tail gate fixed. Now I will point out that its either the parts being ordered that are bad or the work being done on the truck weeks or so to get my tail gate fixed. Now I will point out that its either the parts being ordered that are bad or the work being done on the truck but the parts only hold for a couple of days and break again. More
by WEJBA_
Employees Worked With
Patrick Carlson, Christina Ortiz
October 14, 2020
awful service no help lied about car being in shop and when work was being done car was not ready when said would be ready because they didn’t start when said would have start when work was being done car was not ready when said would be ready because they didn’t start when said would have start More
by greenerandal
Employees Worked With
October 12, 2020
It went as expected. They got me in and out quickly. I have no complaints about the service I received while visiting their department for an oil change. have no complaints about the service I received while visiting their department for an oil change. More
by R
October 12, 2020
The person I originally spoke to LB was not allowed to help me when I pulled into the garage of Stan McNabb. Instead, I got this horribly rude man who jumped to it just because my car is a corvette. He ne help me when I pulled into the garage of Stan McNabb. Instead, I got this horribly rude man who jumped to it just because my car is a corvette. He never said hello or introduced himself, and was a complete jerk to me. Other staff there heard how rude he was and they all apologized later to me for his rudeness. He argued with me about the price of a “used car check up.” And when I told him that the flashers did not work, he rudely informed me that it would be an additional $120 and when I told him that Walker Chevrolet was willing to check it out, his response to me was, sarcastically “okayyyy?” In other words, “so take there lady, I don’t really give a rip.” He was rude, condense ding, he never answered his phone when I called to check on the car. And when I called the shop, LB told me that he turns his phone off while he’s gone to lunch. I’m in real estate and I can’t imagine how poor my business would be if I turned my phone and didn’t answer calls when a client calls me. It was probably the worst experience I’ve ever had with any automotive dealership ever. On top of all of that I’m not sure they even looked over the engine of the car to ensure that my purchase was a good purchase because the only report that I got back was a broken vanity mirror, and that the flashers didn’t work which I knew before taking it into their shop. Needless to say me nor my Corvette will be back for their business. More
by CorvetteAnnie
Employees Worked With
Patrick Carlson
