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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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November 04, 2020

Never finish in reasonable amount of time, does what they want to instead of what is asked.And every time you go the available service has changed.And the guy who is always there not sure of his name he work More

by secreta93
Recommend Dealer
No
Employees Worked With
Lori Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I apologize that your experience with us was not up to par. Please give me a call at 931-388-3824. Joel Rimmer Service Director

November 04, 2020

Was able to get service done within 3 hrs of calling. It took minimal time to complete the job. They did a really good job. More

by ZUL005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Easy to set up a time online , and love that LB Lori in the service Dept replaced to my text Lori LB is great rep More

by bcgrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

Patrick is great. Everytime I have an issue with my car he gets me an appointment the very next day. He also updates me on my car as the day goes by and let's me know how long and exactly the cost before I More

by AMBLSTEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
November 03, 2020

I recently had some routine maintenance on my chevy traverse done at Stan McNabb. LB greeted me upon arrival and answered all my questions. She also kept me updated on the progress of my service throug More

by tnfitzgerald92
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Kind, decent, fast, dependable and reliable. Great place and amazing service, I had a tremendous experience, the service is absolutely on point and very efficient More

by macrocd43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Ortiz
October 28, 2020

Very helpful Lori was great to work with she is very aware of the process and have some good advice nice to have s good dealership in Columbia More

by DJEWELL11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

I am always treated with respect and professionalism when I bring in my Cadillac for service. The staff and technicians are knowledgeable and prices for services rendered are reasonable. Keep up the good wor More

by CCRAIG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2020

Stan McNabb does a great job in trying to work with you to try to resolve any issues you may have with your vehicle I'd recommend them to anybody More

by Alfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Very courteous, professional dealership that met my needs completely. They finished my service in a very timely manner. I would definitely recommend the McNabb Dealership. More

by DCBAKER85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
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