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Stan McNabb Chevrolet Cadillac of Columbia - Service Center
Columbia, TN
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center
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December 30, 2020
Efficient and quick! Very easy to make an appointment and they fixed all my recalls in the same day. Took my car in at 9am and done by 4pm. and they fixed all my recalls in the same day. Took my car in at 9am and done by 4pm. More
by kbuesing3
Verified Customer
December 29, 2020
One place that's Worried about there money and that's all they worry about you would think you would want your consumers happy leaving there not mad cuz they charged me 120 just to have my car looked the lad they worry about you would think you would want your consumers happy leaving there not mad cuz they charged me 120 just to have my car looked the lady made sure to remind me about 5 times that i owe 120 on top of wanting to charge me 500 dollars for one simple part to be replaced on a 2015 car that took me 45 mins to do my self iv had past problems just as bad as this if not worse ..more then half of the people that work there look at you like your just plain stupid anyone that goes here please get 2nd opions on your cars and truck cause this place aint about making there consumers happy what so ever its all about how much money they can get out of you and put in there pocket More
by Zombie
December 25, 2020
They took excellent care of my daughters car. She was worried that its was gonna cost a fortune for things to be fixed and your service representative helped calm her down. Thanks worried that its was gonna cost a fortune for things to be fixed and your service representative helped calm her down. Thanks More
by Elliottra22
Employees Worked With
Patrick Carlson
December 24, 2020
Service attendees were very professional . They offered to take me home since the problem was going to take a couple of hours wait time. They also came back and picked me up. to take me home since the problem was going to take a couple of hours wait time. They also came back and picked me up. More
by FERRIBY1
Employees Worked With
December 18, 2020
This dealership has excellent customer service. All of the people in the service department makes sure that their customers are well pleased. They go out of their way to make sure that your vehicle servic the people in the service department makes sure that their customers are well pleased. They go out of their way to make sure that your vehicle serviced correctly. More
by ljern73839
December 17, 2020
I highly recommend the service department at Stan McNabb! They always do a good job and are great to work with. Ask for Patrick. He is very helpful! They always do a good job and are great to work with. Ask for Patrick. He is very helpful! More
by lferguson38451
Employees Worked With
Patrick Carlson
December 17, 2020
I went in for an oil change and tire rotation. After a short wait, the girl that checked me in, I believe her name tag said LB. (She sat in the middle seat at that time) came and told me that the tire rot short wait, the girl that checked me in, I believe her name tag said LB. (She sat in the middle seat at that time) came and told me that the tire rotation was unable to be done that day because I had a gash in my sidewall that was dangerous for me to drive on. That specific day you had no tire in stock that would fit my vehicle. She called Gateway and found me a tire and gave me places I could check. That girl was awesome and I truly appreciated her helpfulness that day. She turned a bad situation into a positive one just by having an amazing attitude and seeming to genuinely care about my safety. Thanks. More
by R
December 06, 2020
Service was prompt and done in a timely manner all employees were helpful and polite. Dealership was clean and orderly with a nice waiting area employees were helpful and polite. Dealership was clean and orderly with a nice waiting area More
by deerhuntadam
December 02, 2020
I called about an issue with my Silverado 1500. They said drop it off Sunday night. They called the next morning before 0900 and said it was ready. Simple fix! Great service! drop it off Sunday night. They called the next morning before 0900 and said it was ready. Simple fix! Great service! More
by WRIGHTDENNY
Employees Worked With
Patrick Carlson
