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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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August 09, 2019

Fast and friendly service Joel and Patrick really impressed me compared to my past experiences when the dealership was owned by the Lucas family my car started having issues ri More

by Doug Eash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Puckett, Patrick Carlson, Angie Menges
August 09, 2019

Friendly, fast, efficient The entire group at Stan McNabb is very friendly, knowledgeable and a real pleasure to work with. So glad we chose Stan McNabb! Thank you to everyon More

by terinolen99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson, Roger Knott, Shawna Puckett, Patrick Carlson
August 08, 2019

Mediocre The technician left greasy hand prints and grease on the door handle and the front of the hood on a white truck. My opinion, just a number pushed thro More

by torbllt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I worked with
Aug 12, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

I am so sorry about that. You are not just another number. Please give me a call, so that we can get it cleaned up for you. Sincerely, Trey McNabb 931-388-3824

August 06, 2019

Cadillac converter I met with the owner and his wife . Both were very nice nice people and did all they could for me during my wait. Long wait but very nice people under More

by LaVerne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolly McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey McNabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
August 05, 2019

Customer friendly Problem was taken care of in a timely manner. What impressed me was the service advisor listening to what I had to say. Problem was located, fixed a More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
July 31, 2019

Friendly and fast service I am new to the area so had to find a dealership to service my new Cadillac. I arranged my first oil change and tire rotation at Stan McNabb’s. They w More

by Tfahey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawna Puckett, Patrick Carlson
July 22, 2019

Good service but personal items gone Disappointed we leave 2 chairs and air mattress in vehicle use at races was gone after we got the vehicle back it was there a week in shop area . Ser More

by loisboneal69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Todd, Patrick Carlson
July 22, 2019

Professional people with fair prices. Scheduling a service appointment was fast and easy. Wait time for required vehicle repair was well within expected range. Vehicle was clean and devoid More

by CCRAIG1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Todd, Patrick Carlson
July 20, 2019

Decent experience Everyone was up front about the services needed for my vehicle. However, the prices are over exaggerated. I would recommend purchasing and replacing t More

by claypr8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
Aug 03, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for servicing your vehicle with us. Our team is factory trained to complete the work that others do not want to do on their own. I am glad that everyone treated you kindly. Thank you, Trey McNabb

July 12, 2019

Service appointment Everyone was friendly and courteous. Everyone that I met offered a smile, handshake. Service time was informative with regular updates. Waiting area w More

by hawk3279
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud Todd, Shawna Puckett
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