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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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October 07, 2019

Service was thorough and complete. Lori spent time to explain all service. She communicated with us regarding timeline for service and called when it was necessary to advise of status. More

by wtrmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Great A great place to buy a new car everyone was so friendly and worked hard to go get vehicle and bring it in that same day More

by rickywoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt " Big G " Grisham, Angie Menges
October 04, 2019

Great service Pat, in the service department, has been great to work with. He has been very good about explaining what the problems are with my cars and following u More

by sphigh55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
October 03, 2019

Not so good at first Because Joel Rimmer , service mgt took the time to help, and also give great great customer service.he stayed in contact on my vehicle progress, More

by Spider Mike
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2019

Oil change and tire rotation, First visit with new owner. Staff very frindly and even though the computers were down at the time of my visit tey kept me informed as to what was go More

by GOMMYANDAJAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Menges, Christina Ortiz
October 03, 2019

Service was good. All people were nice, knowledgeable. Would come back if needed for more work another time. First time there but it all Good. More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson, Christina Ortiz
October 02, 2019

Great service The team helped me take care of the issue with my truck. They took care of it within a day. They provided me a rental so I can get to work the next da More

by Cali kid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson, Christina Ortiz
October 02, 2019

Awesome customer service This was my first service on the first new car I have ever owned. They was great. Friendly and very helpful on telling me when and what I needed to do More

by kgfire751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Menges
September 27, 2019

Oil change, tire rotation I came in for an oil change and tire rotation. They did not rotate my tires because they said I needed new. I was not told they did not do it, only by More

by Npipher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 17, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

When a customer needs new tires we put the best ones on the front if they make the decision not to get new tires. Your vehicle really needed the new tires and that is why we did not rotate them. I am sorry if there was poor communication. I've spoken with our service manager about this and we will definitely try and explain this better going forward. Thank you, Trey McNabb

September 23, 2019

Very upset I've used this dealership before Stan McNabb took over and it was very professional. Since taking over I've had small problems from tire sensors not b More

by CMCMILLAN901285
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sep 26, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Chris, Thank you for taking my call. We will get it taken care for you. Sincerely, Trey McNabb

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