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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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November 25, 2019

Excellent service department I set up an appointment for service. They took my truck in apron arrival, and completed it in a timely manner. I would definitely recommend them for y More

by gizmo757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2019

Great Experience Excellent fast service. I arrived close to closing time and they got me in and out plus was able to perform a recall service. they keep me informed du More

by Chris D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Ortiz
November 20, 2019

Ripped off They charged me 132 dollars to look at my car and, they didn't do any work to my car they ripped me off it will be the last time I go there and, they More

by kevinbfreeman90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 26, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Kevin, We apologize. We want everyone to be completely satisfied. We will refund your money to you. Sincerely, Joel Rimmer Service Manager

November 18, 2019

Not happy Had truck 3 weeks finally got it fix, would call or go by severice department. Would say they would call or return my call and never call. Ask what ca More

by Mikeboehms
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joel Rimmer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
Nov 26, 2019 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Mike, I am so sorry that it took us 3 weeks to get your vehicle fixed. Please give me a call at 931-388-3824. Sincerely, Joel Rimmer Service Manager

November 13, 2019

Great service department I arrived in a Saturday morning without an appointment. I was greeted by a very nice service Advisior and worked ne right in. I will continue to use t More

by WOODSONHASTINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2019

Angie’s Service I brought in my Chevy Cruze cause the battery had died. Angie was my first contact over the phone. Her service was outstanding and she was very focuse More

by Sales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Menges
November 11, 2019

Simple and easy I scheduled my oil change on line, it was easy. I arrived and the process was simple fast and everyone was very friendly. Thank you More

by map1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Ortiz
November 11, 2019

Courtesy transportationThey drove me home and picked me up They drove me home and called me when the accessories were added to my truck . I had no way to get back so they pick me up . More

by tshort12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carlson
November 11, 2019

Repair service to wife's car still under warranty Excellent and friendly service. Really went out of their way to help me out as a customer. Fast and efficient Service to repair our vehicle More

by Rplunk2606
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Menges
November 06, 2019

pleased i arrived a little early for my appointment time but your employees were happy to help me. They got me in and out with now problems. I will definitely More

by me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not really sure who helped me but was very pleased
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