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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
296 Reviews

296 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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March 04, 2020

Stan McNabb is always easy to work with and Pat and Lori do a great job in the service department. Thanks for taking care of us!!! More

by Trent
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent, Patrick Carlson
Mar 09, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thanks so much for the kind words!! Trey McNabb

March 04, 2020

Fair and honest Very nice service rep “ Lori” had a 7 year old battery it tested ok, but I wanted to change it out. I would rather be preemptive than have it fail 6 m More

by JPDERAN07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for giving us a shot with the new ownership! We definitely strive very hard to give customers the absolute best service. We are grateful for your business. Thanks again!! Dolly McNabb

March 02, 2020

Great service! The service advisor was prompt and even texted me to make sure the line of communication was open. Everything’s about the visit was excellent from the service staff to the sales employees. More

by Tuttle1989
Recommend Dealer
Yes
Employees Worked With
Brian "Griz" Grezenski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "Kountry Boy" Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Truelove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson, Matt " Big G " Grisham, Patrick Carlson, Chris Miller, Jerry Brumley JR, David Sykes
Mar 09, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you so much for the 5 stars across the board! We really apprevciate it. Dolly McNabb

February 29, 2020

Took my '09 STS; when they finished, car still had same problem. Took it back, they drove car; of course, they denied issue existed. N More

by LChambers
Recommend Dealer
No
Employees Worked With
Joel Rimmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

LaShondia, Thank you for taking my call today. I am sorry that did not get your vehicle fixed the other day, but we will figure it out and get it taken care of for you. Sincerely, Trey McNabb

February 28, 2020

They have performed ALL services on my 8 Chevy vehicles. Service department under Lucas had a regular turnover in their service group. I have not seen that with the McNabb staff but have had just par servic More

by ROYEVINCIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt " Big G " Grisham, Terri Anderson
Feb 28, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Roy, I apologize. We want to make sure that we get all repairs done correctly. Please give me a call at 931-388-3824. Sincerely, Joel Rimmer

February 27, 2020

routine service The dealership did a great job of servicing my auto and getting it out in less than an hour. The appointment was honored on time. More

by ljern73839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

I’ve only visited twice for service! So far I’ve been satisfied! The service department personnel was professional and friendly and aimed to please! More

by Lulu2014
Recommend Dealer
Yes
Employees Worked With
Chris "Kountry Boy" Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
February 24, 2020

Excellent service Sure love the excellent, personalized treatment from the service department when it is time for an oil change! They even washed my car for me...and i More

by 10PROOFREADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2020

I have Two Chevrolet vehicles and have used their service department on a number of occasions from oil changes and tire rotations to major engine repairs. They have always been great to deal with. Unlike oth More

by sphigh55
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson
February 20, 2020

Laura was extremely helpful, knowledgeable and patient. I was very satisfied with the experience. Very thorough. I Will definitely recommend the dealership to friends and family. More

by janrubino
Recommend Dealer
Yes
Employees Worked With
Laura Truelove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Johnson, David Sykes
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