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Stan McNabb Chevrolet Cadillac of Columbia - Service Center

Columbia, TN

4.5
295 Reviews

295 Reviews of Stan McNabb Chevrolet Cadillac of Columbia - Service Center

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September 11, 2020

Took 3 trips @35 miles to Stan Mcnab with appointments to get the job done first after texting me to see if was coming didn’t have air bag 2nd appointment service tech wasn’t at work 3rd got put in never wil More

by Chevy
Recommend Dealer
No
Employees Worked With
Patrick Carlson
Sep 12, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I apologize that our service was not up to par. Please give me call at 931-388-3824. Trey McNabb General Manager

September 10, 2020

Excellent service, fast and extremely nice folks! Just recently moved to Columbia and will be taking our vehicles here for service going forward. Lori was great to work with. More

by Byron Childers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

The service was fast, friendly and less than I thought it was going to be. Great people and great service. I will be returning for all my service! More

by KKsDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Carlson, Christina Ortiz
August 28, 2020

So uninterested in my car. Because it has been wrecked and I know it needs work. But they could be more friendlier. I am going to Parks. Even though it is a Chevrolet More

by Adarcels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Carlson
Aug 31, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am sorry that your recent visit was up to par. Please give me a call at 931-388-3824. Joel Rimmer Service Director

August 27, 2020

Received outstanding customer service during my visit. Very friendly staff in service and reception area. Offered me a ride home and explained the type of work required prior to repairing. More

by wthurmand
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Shook, Christina Ortiz
August 27, 2020

We LOVE Stan McNabb! Great customer service in a timely manner!!! Thank you for making it so easy to get our car serviced locally! We will definitely be back! More

by goodmancourtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey and Dolly
August 26, 2020

Service Dept has been excellent in meeting and exceeding my needs. Had some warranty work done and needed a loaner vehicle and I called ahead of time and Lori and Service Manager Made that happen. More

by Rocketfueler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Rimmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Very friendly and fast service while getting my vehicle’s oil change. The service team was very personable. This was my first time bringing my vehicle in for service at this location . I will be back! More

by Lori.adams.0724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LB
August 20, 2020

THE PRICE WAS OUTRAGEOUS BECAUSE I HAD A HEAD LIGHT OUT AND WAS CHARGED S99.50 HEY A OIL CHANGE AIN'T THAT HIGH SO I WANT BE BACK AGAIN IF I HAVE ANOTHER LIGHT OUT More

by STEPHANIETISABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of this people above waited on me head light was out
Aug 20, 2020 -

Stan McNabb Chevrolet Cadillac of Columbia responded

Thank you for your feedback. I am sorry that your experience was not up to par. Please give me a call at 931-388-3824. Joel Rimmer Service Director

August 20, 2020

I was treated very well by all employees and they went out of way to inform me of things I was here for...best place of business ive been at lately,,,geo horne More

by HGHORNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Ortiz
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