Stamford Hyundai Service Center

DO NOT USE SERVICE if you want excellent customer service and care. Guys at service desk can be rude and condescending. In the past, I wasn't overly impressed with the service in general, but the most recen and care. Guys at service desk can be rude and condescending. In the past, I wasn't overly impressed with the service in general, but the most recent experience was such a bad one that it is worth sharing here. My car broke down and had it towed there. After my husband had a conversation with David about when Hyundai would look at the car -- which ended in an altercation -- I actually had the car towed from the dealership to another car place, so that I can do business with a place that cares about my car and future business. I was inconvenienced and had to pay another $60 for a second tow, but what Stamford Hyundai needs to remember is that consumers have a choice. It's not too much off my nose to find another service place and to buy cars other than Hyundai. For any business, the cheapest and most profitable customer to keep is an existing customer. The Stamford dealer just lost one. We are currently in the process of buying another car, and the Santa Fe Sport was a very strong contender. We would have bought from the Stamford dealership as we had a relationship there. No more. A loss of thousands for the Stamford dealer, in both service and in car sales, all for a poorly handled conversation by the service desk. More

Yesterday, my oil lights came on and my engine began to rattle on my 2013 Elantra. I am from Massachusetts and travelling the area. I visited Stamford Hyundai first thing this morning and did not have a rattle on my 2013 Elantra. I am from Massachusetts and travelling the area. I visited Stamford Hyundai first thing this morning and did not have a schedueled appointment. David and the team were simply excellent - friendly, professional, calming, and understanding. Evidently, my car was experiencing oil/oil filter concerns due to an after market oil change at a non-Hyundai dealership. Lesson learned. In summary, my car is OK. Thank you to Dave and Stamford Hyundai. More

Great overall service. Positive attitude at the service desk. I always feel they are looking for the BEST way to offer service and are looking to build a long term relationship with me (rather than lookin desk. I always feel they are looking for the BEST way to offer service and are looking to build a long term relationship with me (rather than looking to make the most money from each service visit). I think they know that the most profitable relationship is one where they keep their customers coming back (and spreading the word). I must admit I'm always pleasantly surprised that they wash the car with every service...nice bonus for me. I'd highly recommend their service for any car (I bring my Honda there). More

My first time experience with the service department at Stamford Hyundai was great. The service and helpfulness was outstanding. I will highly recommend them to my friends and other Hyundai owners. Stamford Hyundai was great. The service and helpfulness was outstanding. I will highly recommend them to my friends and other Hyundai owners. More

Service dept is friendly, respectful and helpful. Repairs are done in a timely manner while you wait in comfort. And you get a free car wash. Repairs are done in a timely manner while you wait in comfort. And you get a free car wash. More

I am from Canada and my 'car problem' was 'electronic'. I am from Canada and my 'car problem' was 'electronic'. The service was EXCELLENT. The staff was very courteous and have great knowledge of problem s I am from Canada and my 'car problem' was 'electronic'. The service was EXCELLENT. The staff was very courteous and have great knowledge of problem solving. More

Friendly and competent. Best of all, fast service as promise. They fixed the problem on a Saturday! And my car was washed after the work was done. I will be back. Y promise. They fixed the problem on a Saturday! And my car was washed after the work was done. I will be back. Y More

I had a very good experience with the service department as well as the reception. They catered to all my needs and went out of their to help me. i will continue to use them as well as the reception. They catered to all my needs and went out of their to help me. i will continue to use them More

Top quality operation. Easy to make a quick appointment, and the vehicle was ready when promised and at a fair price. Isaac did excellent work especially considering it was a Porsche that I brought in rathe and the vehicle was ready when promised and at a fair price. Isaac did excellent work especially considering it was a Porsche that I brought in rather than a Hyundai, so the techs here are thoroughly trained. Would definately visit again. More