709 Reviews of Stamford Hyundai Service Center
I have a lease and bring it in for regular maintenance. The online appointments are convenient but when I have a question or need to explain something not in their options, it's difficult to know if I'm bo The online appointments are convenient but when I have a question or need to explain something not in their options, it's difficult to know if I'm booking for the right thing. It's hard to get a hold of the service dept over the phone. On two separate occasions, I've left a message but never got a call back. This time I left an explanation of the issue in comments of the online booking, but they didn't know what I was talking about when I brought the car in so I don't think they read/see it. They couldn't replicate the issue but the guy at the counter explained their recommendations thoroughly. There were a couple of other things I kept my eye on and they took care of them without me mentioning anything which is great. The service guys I've interacted with are nice. The dealer renovated their waiting area and they have comfortable seating, free wifi, and refreshments. More
The workers explained the problem with my car to me thoroughly and offered solutions. I was updated throughout my visit with texts thoroughly and offered solutions. I was updated throughout my visit with texts More
After 3 days I was informed that the parts came in, excellent services throughout the process. A quick and speedy schedule of the next available slot was offered and accepted. excellent services throughout the process. A quick and speedy schedule of the next available slot was offered and accepted. More
When I called to make appt i told them water was coming in from somewhere- she gave me an appt 3 weeks out. Said it was the best they could do. I asked re: bringing it in to get a quick look for the water in from somewhere- she gave me an appt 3 weeks out. Said it was the best they could do. I asked re: bringing it in to get a quick look for the water issue. She said they maybe able to look but would not be able to help. Then the guys at the desk told me that I should have brought it in earlier....Please let the people making appointments know this. More
Always very helpful and courteous on all counts. Felt very well taken care of….. Thanks so much.… Felt very well taken care of….. Thanks so much.… More
Team had provided an awesome service for my car and definitely would recommend to everyone. definitely would recommend to everyone. More
Great service, done in timely manner and no up charges. Very nice and helpful employees. Very nice and helpful employees. More