St Pete Mitsubishi

Rude and dishonest. I wish I could give less than one star. I was most disappointed in the behavior of one of their sales representatives this morning. I had an appointment to meet with George Artzer a star. I was most disappointed in the behavior of one of their sales representatives this morning. I had an appointment to meet with George Artzer at 11:45 am today and I was there exactly on time. Since I had to drive an for over an hour to get to the dealership, I previously asked him if he could give me a report on the car condition, specifically and dings or problems with the paint. He told me that he went out to look at the car, and there was nothing negative about the vehicle. When I arrived and looked at the car, the hood had a definite paint issue. And the top was badly stained in at least 4 areas. The stain on the top could be seen from 20 feet away. The vehicle was misrepresented. Mr. Artzer did not even have the courtesy to meet me face to face. He sent a representative out to talk to me. I waited for over a half an hour, and he never did come out. At one point, I was told that the price could be discounted about $90.00 ( It was a used car listed at $12,999.00 ). I suggested to the reresentative that I would make an offer based on the condition of the car, and the representative said "Sorry we could not help you today". Needless to say, I will not be returning to Scarritt. More

***WARNING*** Worst dealership and experience I have ever had!!!! They lie, are not honest, will cheat you and they don't honor their contracts. I test drove a vehicle, liked it, an offer to purchase was acc had!!!! They lie, are not honest, will cheat you and they don't honor their contracts. I test drove a vehicle, liked it, an offer to purchase was accepted and it was paid for in full. Dealer agreed to fix the obvious problems. It was left at the dealer over night to get repairs done that they agreed to fix. **MAJOR PROBLEM**with the DEALER and the vehicle. They didn't want to repair it due to the cost of the repairs even though the vehicle was paid for and contract written up with those repairs required. This is a vehicle that supposedly went through their 150+point inspection. If they can miss a huge repair that effects the safety of a car- how well is the quality of car that they are trying to pawn off on people. The vehicle in question had an issue whereas, the whole steering column assembly has broken off of the main support beam of the vehicle, it's the one that is supposed to keep the whole column assembly in place. This houses the steering wheel, the actual column arm, tilt control, indicator signals, windshield wiper controls, cruise control; it's not just the screws that have come lose, the whole thing has broken off the main support. I took the vehicle to certified mechanic as well to view and said they have never seen anything like that and it was so bad and obvious that they can't believe they didn't know about it, especially during their "wonderful" whatever hundred something point inspection. I guess they were hoping that some poor unsuspecting car buyer comes to purchase it and doesn't realize that it is broken. The vehicle is not safe to drive. It will be a hazard to the roads until correctly fixed. I hope no one buys it or test drives it and the whole steering column fall out causing them to get into an accident. More

After agreeing to a price for a new Lincolm MKX, $25000 plus my trade-in I turned over my Lexus RX330 and provided a check for $5000 on Friday 11/19/2010. The vehicle was to be delived on Monday 11/22/2010 plus my trade-in I turned over my Lexus RX330 and provided a check for $5000 on Friday 11/19/2010. The vehicle was to be delived on Monday 11/22/2010. On Monday my vehicle was not there they would not explain where it went or what happened to it but said "it was off the table" there was another vehicle in the lot that they could let me have for $3000 more. A classic "Bait and switch" The car I bought was 48K and the one on the lot was $43k. I asked for and received my Lexus, check and registration back, told them I was not comfortable dealing with them. More