St. Helens Chrysler Dodge Jeep Ram

In September I bought a used car here. Put cash down, and brought my own plates. Signed a contract and took my car home. I asked for car floor mats and was told no, they won't provide any. Put cash down, and brought my own plates. Signed a contract and took my car home. I asked for car floor mats and was told no, they won't provide any. A few days later I was contacted asking how I like the car and I told them I noticed the drivers mirror is broken. I asked if they would fix it. Days later I was told NO we won't fix anything as our contract says we dont owe you anything. Then 2 weeks later I was contacted by the dealer saying I owe $220 for registration fees. My response was, as per our contract I too owe you nothing. Several days later I heard from the dealer saying they will not fully process my registration if I dont pay. They said " we will only do enough to satisfy the lender and I won't be getting any registration or tags until I pay." I eventually paid so I can get my stuff, but more than a month later and I still have nothing. I did file a complaint with the DMV and with the BBB. I think they do this with several people just to get more money after the sale. I did fix my own mirror for $55 and a half hours work. I want my $220 back. I also encourage everyone to file complaints from this dealer with the DMV. With enough complaints they will lose their license and then won't rip off the public anymore More

Wonderful experience I love my new jeep. Kalan was ready with my car when I pulled up to test drive and the buying process was quick and easy. #sthelensautocenter2022 Kalan was ready with my car when I pulled up to test drive and the buying process was quick and easy. #sthelensautocenter2022 More

What a great place to buy a car or truck. Made everything simple. Great team you have there. I traveled 2 hours because you guys had the best price, and very easy going. Made everything simple. Great team you have there. I traveled 2 hours because you guys had the best price, and very easy going. More

We had such a great experience with St. Helens Chrysler Dodge Jeep Ram! From start to finish, Kayla and Mac were absolutely amazing to work with. Since we were purchasing our vehicle virtua Helens Chrysler Dodge Jeep Ram! From start to finish, Kayla and Mac were absolutely amazing to work with. Since we were purchasing our vehicle virtually, communication was key, and they went above and beyond to keep us informed and at ease through the entire process. Both Kayla and Mac were extremely responsive, quick to answer any questions, and made sure we were always updated on the next steps. They stayed in touch until the very end, making sure everything went smoothly, even after the vehicle was delivered from Oregon to Washington. Buying a car online can feel stressful, but their professionalism, attentiveness, and genuine care made the process seamless. We’re so grateful for their outstanding customer service and highly recommend St. Helens car dealership, especially Kayla and Mac, to anyone looking for a trustworthy dealership! More

Kayla Bruno was instrumental in my online purchase of a new 2023 Pacifica Platinum Hybrid. I live in Florida and Kayla personally sent me pictures/video of my vehicle. Her team scheduled transportation and new 2023 Pacifica Platinum Hybrid. I live in Florida and Kayla personally sent me pictures/video of my vehicle. Her team scheduled transportation and one week later my car arrived damage-free to my home. More

Exceptionally detailed, very patient and focused on giving us all information we wanted and friendly. giving us all information we wanted and friendly. More

Great customer service from Kayla and Dave. Very patient in explaining information. Will recommend this dealership to anyone we know. Very patient in explaining information. Will recommend this dealership to anyone we know. More

Thank you, Kayla for making this the best car buying experience yet. It was a pleasure working with you. experience yet. It was a pleasure working with you. More

Sales Mgr became defensive and refused to repair the chip I discovered the next day after I dropped it off to be detailed. Also had to argue about replacing the park assist sensor that was working fine befo I discovered the next day after I dropped it off to be detailed. Also had to argue about replacing the park assist sensor that was working fine before the detail. It was finally admitted that the young people who were new at detail probably didn't use caution when pressure washing and damaged the sensor. Again this was all after the sales person told us that if we found any issues after taking it home within the first I believe 48hrs by law they would work out. More

I will recommend St. Helens Chrysler Dodge to all my friends and family, Kayla and Dave were excellent to work with. Very professional and very knowledgeable! Helens Chrysler Dodge to all my friends and family, Kayla and Dave were excellent to work with. Very professional and very knowledgeable! More