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St Cloud Toyota - Service Center

Waite Park, MN

4.5
2,991 Reviews
Call Service Center (320) 253-2581

2,991 Reviews of St Cloud Toyota - Service Center

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May 31, 2023

I have always used Toyota St Cloud for my servicing. They are reliable and explain what they are doing or what needs to be done. Also complete trust in their staff More

by AUDREYS7151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review! We appreciate having you as a customer.

May 30, 2023

T hey accommodated me with a Friday appointment when they had a full schedule, in order for someone to work on an apple play glitch. More

by Jan-R-davis
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review! We appreciate having you as a customer.

May 28, 2023

We're able to get my Equinox transmission replaced under Extended Warranty. New GM transmission with 3 yr 100 000 mi warranty. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vance
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May 30, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 25, 2023

I forgot my coupon for my oil change, and Great service manager allowed me to get a discount anyway. Thank you. More

by CRIPE926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2023 -

St Cloud Toyota responded

Thanks for the great review! We appreciate having you as a customer.

May 25, 2023

I wait for 2 hours for just oil change. After that, they ask me if I want to change driver- side lights bulb, then I need to wait one hour More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t want to say the nsme
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May 25, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

May 23, 2023

Nice sale men, good tech service but I not happy with one lady advisory, Morgan, had made me late for work when I already informed her the time I need to leave.. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Leners
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May 24, 2023 -

St Cloud Toyota responded

Thank you for the 5 star review. However, we apologize for the delay in service. Let us know if there's anything else we can do to help.

May 23, 2023

After a lonnnnng wait Rob contacted me to tell me Toyota was finally going to build my new car, which I ordered Feb2022. I appreciate the notification. More

by JJJOHNSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brink
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May 23, 2023 -

St Cloud Toyota responded

Thank you for the 5 star review and patience with receiving your car!

May 20, 2023

I just completed one of these surveys 5 minutes ago. I rate your dealership very highly every time but I get tired off taking thesr surveys. More

by hrickbeil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
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May 22, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 20, 2023

Dan Pope and the team do an excellent job ! !! Great service ~ the girls welcome you right away and then Wade and the courtesy drivers are amazing ! Ben runs a great team. Thank you very much More

by LMEHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade courtesy driver the girls checking me in.
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May 22, 2023 -

St Cloud Toyota responded

Thank you so much for the great review! We appreciate having you as a customer.

May 19, 2023

I don't have anything else to say. ... they did a very good job Words Ok More

by Jade
Recommend Dealer
Yes
Employees Worked With
Trent
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May 22, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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