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St Cloud Toyota - Service Center

Waite Park, MN

4.5
2,991 Reviews

2,991 Reviews of St Cloud Toyota - Service Center

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August 31, 2023

Working with Dan in services was so at ease he made a difficult situation, so smooth and calm. Thank you so much . I will forever be thankful 🙏. More

by VISHNURAM30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 31, 2023

My appointment was as scheduled and even received a complimentary car wash. I love the way Toyota takes care of their customers! More

by janisanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 27, 2023

Service was good as always. Kept me informed. Took care of the couple concerns that I had More

by Tjensen0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

St Cloud Toyota responded

Thanks for the great review! We appreciating having you as a customer.

August 20, 2023

They checked out my vehicle, and found nothing wrong. They didn’t charge me for the service More

by jnjmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 19, 2023

I was able to get oil changed and a fix on the trunk— rust continues to come thru on the trunk area! More

by laurafreese8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 19, 2023

I am so disgusted by my experience. My Prius needed a head gasket replaced, but the shop would only consider a vastly more expensive new engine replacement. Replacing the head gasket More

by esq37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

August 18, 2023

unfortunately my car was not vacuumed as I had asked. also did not receive a car wash as I was asked if I wanted one. I requested a shuttle when I arrived & stated I had another appointment to get to but More

by reba_larson
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the review and feedback. We apologize you didn't receive a quick car cleaning, but we are glad Mo was able to help!

August 18, 2023

Prompt service. Friendly staff. Pleasant waiting area. All around great experience. Will recommend to friends and family More

by LOLO424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vera was great
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 18, 2023

Service for cars are great, but no inventory, and won't help look for used toyota's within the state, probably why a long term manager moved to a different dealership More

by DRSLATTERY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the 4 star review!

August 13, 2023

They go through the vehicle inspection report. They are able to answer your questions about specific issues. More

by proagrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Aug 14, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

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