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St. Cloud Subaru - Service Center

St. Cloud, MN

4.7
440 Reviews

440 Reviews of St. Cloud Subaru - Service Center

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February 22, 2024

Callie took very good care of us in your service dept. The new tire price beat a local auto service dept. Thank you More

by debolson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Callie in service
February 21, 2024

nice service , clean place, friendly people , service was done in a timely manner , I would recommend telling people to go there. More

by JEFF.JOHNSON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander, Gilbert
February 21, 2024

I have only received the best quality service for my vehicles and have always been treated well by their friendly and knowledgeable staff. They're great! More

by brianneplumadore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 21, 2024

We have owned three Subarus and service in xx Cloud has been great. However I will not buy any vehicles from this dealership as long as Bobby K is sales manager. More

by WBAUERNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Konnight
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
February 20, 2024

An oil change only should not take 1 hour and 45 minutes. Especially by appointment. Service rep was friendly and helpful. But no updates were volunteered and at 1.25 hours I had to ask when the car would More

by TNTMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
February 20, 2024

I bought the $999 rustproofing package and to my knowledge and belief it was done without a problem and the car looks beautiful. More

by vstringer2006
Recommend Dealer
Yes
Employees Worked With
Joe Sybrant, Brady Peterson, Tommy, Mat and Kris
February 20, 2024

The dealership has been very responsive to my questions and requests. Everyone at this dealership is very friendly and helpful. More

by annschwartz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
February 19, 2024

The bolts on my tires were not tightened all the way, my wheel was ready to fall off. Cost me $50 plus dollars at Firestone. Charged me for synthetic oil, put conventional oil in. Had to make another tri More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Konnight
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

The Subaru team was Thorough and provided Great communication. Throughout the service timeframe. Wonderful customer service. More

by JULIECRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer was fantastic. I don’t remember his name.
February 19, 2024

The space to wait was clean, quiet, comfortable, restroom adjacent and had access to snacks and drinks. The service writer is very kind and service was performed quickly. More

by ERIN1LEACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service writer)
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