St. Cloud Subaru - Service Center

We continue to be impressed with St. Cloud Subaru. Another great experience. Everyone was terrific and the communication was exceptional. Cloud Subaru. Another great experience. Everyone was terrific and the communication was exceptional. More

Great service, kept me up to date on progress of the work being done on the car. Courteous with smiles explained everything very well. being done on the car. Courteous with smiles explained everything very well. More

Waited 2 hours for service with an appointment just to be told my car will be next. Will not be going back told my car will be next. Will not be going back More

This past service tht I had done at St. Cloud Subaru was handled very well. I am particularily impressed with people that work in the Service Department. Very professional. Cloud Subaru was handled very well. I am particularily impressed with people that work in the Service Department. Very professional. More

They got me in and out quickly so that we have time to go to Panera afterwards. I had something going on in the afternoon. to Panera afterwards. I had something going on in the afternoon. More

The dealership is fine. Just wish there was one closer to New Ulm (how about putting an authorized dealer in Mankato? It is a 2 hour drive for us to get things fixed. Just wish there was one closer to New Ulm (how about putting an authorized dealer in Mankato? It is a 2 hour drive for us to get things fixed. More

Performed service on my car in the expected time at the price quoted while I waited. Beverages abd snacks were available. price quoted while I waited. Beverages abd snacks were available. More

Excellent customer service and service. This is our second Subaru in the last two years. This is our second Subaru in the last two years. More

The battery on my 2020 Subaru Outback was unable to hold a charge. Several times I'd go to start the car only to hear a click. The car is still covered by the 3 year warranty. I took it to Morrie's Brook a charge. Several times I'd go to start the car only to hear a click. The car is still covered by the 3 year warranty. I took it to Morrie's Brooklyn Park Subaru and after three hours they said they charged the battery and I needed to drive it daily or plug in a battery tender to charge it. After failing several more times I took it to Luther's St Cloud Subaru. They confirmed that the battery would not hold a charge, received a failure code, replaced my battery covered by the warranty, and had me back on the road in less than two hours. I informed Morrie's Brooklyn Park Subaru and the service manager responded that my experience was not typical of their dealership. However, that was simply an excuse for their obvious incompetence. Go to Luther's St Cloud Subaru if you want a dealership you can trust. More

The service was excellent and the staff have ways been helpful and friendly. They explained what was done and covered the checklist for future recommendations. helpful and friendly. They explained what was done and covered the checklist for future recommendations. More