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St. Cloud Subaru

St. Cloud, MN

4.8
736 Reviews
At St. Cloud Subaru, we like to think of ourselves as more than just a place to get a great deal on Subaru vehicles. We're a place where drivers from all over Sartell, Sauk Rapids, Waite Park and St. Joseph can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Subaru service, we always put the customer first. Whatever you're shopping for, our sales team is here to ensure a seamless experience throughout every step of the vehicle-buying process. Know exactly what you want? Great! We'll help you secure the best financing for your budget. Not sure where to start? No problem! We can help you narrow down your options, so you can select the best Subaru for your needs. Our showroom in St. Cloud is a quick drive from the surrounding Sartell, Sauk Rapids, Waite Park and St. Joseph areas. Our staff is happy to answer any and all Subaru questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
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141 Park Ave S

St. Cloud, MN

56301

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Showing 736 reviews

December 08, 2017

multiple car purchases we have dealt with this dealer since 2009. the service there has always been nothing but top notch. Assad is not only the best sales person i have d More

by marlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assad and the whole staff.
Dec 13, 2017 -

St. Cloud Subaru responded

Thank you so much for your feedback as well as your loyalty! We appreciate building long term customer relationships and we truly value your business. Please let us know if there’s anything else that we can do for you. Best, Scott Bement - Owner - scott@stcloudsubaru.com

December 06, 2017

Regular Service Work I like having the ability to go online for appointment scheduling. I appreciate the friendly and prompt service I received when I arrived for my appoi More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2017 -

St. Cloud Subaru responded

Thank you for leaving us your review, Donna. I’m happy to hear that you were pleased with the service you received from St. Cloud Subaru. If there is anything more that we can do please come back and see us again. Take care! Best, Scott Bement - Owner - scott@stcloudsubaru.com

December 01, 2017

St. Cloud Subaru -- very happy customer St. Cloud Subaru's Randy Negaard! He's a wonderful salesperson. I wouldn't go to anyone else. Great cars. Great dealership. Prompt, clean as a wh More

by Happy Subaru Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Negaard
Dec 04, 2017 -

St. Cloud Subaru responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Randy is a wonderful asset to our team and I’ll will make sure he hears of your kind words. We look forward to seeing you again! Best, Scott Bement - Owner - scott@stcloudsubaru.com

November 26, 2017

Amazing Very helpful with my purchase. Jeff understands that we drive from international Falls and is willing to work with our schedules. Second car brought f More

by Melissa9902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 28, 2017 -

St. Cloud Subaru responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Jeff’s sales excellence is always consistent and I’m glad your experience with him supports that. It was a pleasure to assist you and please let us know when we can do so again! Best, Scott Bement - Owner - scott@stcloudsubaru.com

October 27, 2017

Buying a new Forester Dealership easily located the specific car i was looking for. Overall a pleasant experience. Everything proceeded smoothly. I was done in just a cou More

by Forestchar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mat
Oct 31, 2017 -

St. Cloud Subaru responded

Thank you for taking the time to write this fantastic review! It's delightful to know that our staff was able to provide you with an overall pleasant purchase experience. We look forward to working with you again! Best, Scott Bement - Owner - scott@stcloudsubaru.com

October 15, 2017

Attention to Detail St. Cloud Subaru is very fair, knowledgeable and attention to detail. They are very accommodating and welcoming. Great to do business with; we highl More

by pollyholt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Loso
Oct 19, 2017 -

St. Cloud Subaru responded

Thank you for your kind words and business! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. If there is anything we can assist you with in the future, please let us know. Best, Scott Bement - Owner - scott@stcloudsubaru.com

September 30, 2017

Subaru Buyer from St. Paul We stopped at the Dealer in White bear Lake and were not happy with them. I called St. Cloud Subaru and talked to Justin. Justin was a pleasure to wor More

by Rusty Nut
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kosloske
Oct 06, 2017 -

St. Cloud Subaru responded

We cannot thank you enough for your awesome feedback and recommendation! It is imperative to us that we make the car-buying experience easy and pleasurable and I’m glad your experience with Justin supports that. If you need anything else in the future please feel free to contact us anytime! Best, Scott Bement - Owner - scott@stcloudsubaru.com

September 29, 2017

Very pleasant experiance I'm 68 years old and have bought a number of new cars over the years. This was by far the best experience I ever had at a dealership. Mat Sanborn did More

by drifty1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Sanborn
Oct 06, 2017 -

St. Cloud Subaru responded

Thank you for your wonderful feedback! We are happy to know that Mat and our service team were able to provide you with the dealership experience. Congratulations on your new Crosstrek! If there's any other automotive need we can assist you with, please don't hesitate to contact or visit us anytime. Best, Scott Bement - Owner - scott@stcloudsubaru.com

August 25, 2017

Courteous, respectful, and professional I called for a price over the phone. They gave me the best price I could find, and it only took 3 phone calls. Competing dealerships haggled much more More

by Minneapolis Subaru Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Hugo
Aug 30, 2017 -

St. Cloud Subaru responded

Thanks for the kudos and recommendation! We do our best to ensure nothing but a positive car buying experience for our customers and are glad to hear that was what you received from our staff. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Scott Bement - Owner - scott@stcloudsubaru.com

August 01, 2017

Sold with Bad Ball Bearing I purchased a 2015 Subaru Legacy blind (I'm from Seattle, WA) from St. Cloud Subaru back in April based on their glowing reviews. What a mistake. The More

by maxpowers206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joey Tupper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2017 -

St. Cloud Subaru responded

Hello! I wish you had a more positive experience with your recent purchase. The wheel bearing is a common warranty repair for the 2015 Subaru Legacy warranty to cover. We have replaced quite a few even on new cars due to the transporter damaging them. The 2015 Subaru Legacy that you purchased was inspected by a Subaru Master Technician and was in perfect condition before it was loaded on the trailer. The damage had to have been caused by excessive tightening of the tie-down straps that secured the car in place. We ship many vehicles nationwide; customers from thousands of miles away purchase vehicles from us because of our incredible prices and great customer service, therefore we have many positive reviews. Due to this unfortunate circumstance, we are rethinking our policy of allowing a used vehicle to be purchased and transported cross country without a customer test driving and validating the condition. Simply because it is impossible for you, the customer to validate the condition of the vehicle before it is shipped. We again apologize for the inconvenience you have experienced. Sincerely, Scott Bement - Owner - scott@stcloudsubaru.com

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