St. Cloud Hyundai

I'm very happy with my new Santa Fe! St. Cloud Hyundai never disappoints.! Both sales and service are top notch. St. Cloud Hyundai never disappoints.! Both sales and service are top notch. More

Kameren is an awesome sales guy! Gotten two cars from him and he always go above and beyond for my mother and I! He's definitely you go to guy Gotten two cars from him and he always go above and beyond for my mother and I! He's definitely you go to guy More

Great group of people to deal with, Kameron helped me with my purchase of a 22’ Hyundai Accent. Will definitely buy from them in the future! with my purchase of a 22’ Hyundai Accent. Will definitely buy from them in the future! More

Kameren & Justin were very friendly. We were impressed that Kameren provided exactly the style of car we wanted & needed. Justin & Kameren willingly worked with us on a price that was af We were impressed that Kameren provided exactly the style of car we wanted & needed. Justin & Kameren willingly worked with us on a price that was affordable for our budget in our retirement years. Thank you for being willing to work with us. We are trusting that we will continue to have good service in the days ahead. We are happy with our purchase so far. More

AMAZING SERVICE! Andrew and bill in the service center were awesome and very helpful. They were able to get my oil change and tire rotation done in less than an hour! Andrew and bill in the service center were awesome and very helpful. They were able to get my oil change and tire rotation done in less than an hour! They even did a free inspection! I will always bring my car to these guys I know I can trust them. More

Great car buying experience! ! Everyone was very friendly and helpful, from the minute you walk in the door you are greeted and taken care of. Johnathon Sorensen was awesome to wo ! Everyone was very friendly and helpful, from the minute you walk in the door you are greeted and taken care of. Johnathon Sorensen was awesome to work with, knowledgeable and very down to earth. He explained everything and always kept you in the loop. More

If you’re looking for great customer service, a knowledgeable salesperson & someone who’s very easy to work with, I cannot recommend Kameren enough! He helped find the perfect vehicle for my husban knowledgeable salesperson & someone who’s very easy to work with, I cannot recommend Kameren enough! He helped find the perfect vehicle for my husband and I and the process was painless with no pressure. More

I hate writing reviews but johnathon did a good job so I feel obligated. He spent the time helping my wife go thru all there options Also was very personal and patient. feel obligated. He spent the time helping my wife go thru all there options Also was very personal and patient. More

My experience with this dealership has been honestly horrible, which surprises me given all the good reviews (part of why I chose them). I've bought a few cars from dealerships over the years, but never horrible, which surprises me given all the good reviews (part of why I chose them). I've bought a few cars from dealerships over the years, but never experienced anything remotely like this before. I contacted this dealership in November 2021 to ask about availability of a 2022 Accent I saw on their website. I was directed to Bob Martin, a salesperson, who informed me the car was in transit and expected to arrive the next day. I paid a deposit to claim the car. The vehicle didn't actually arrive for almost a month - which I understand due to supply and shipping issues that have been ridiculous for months - but the communication from the dealership about delays wasn't the best. I had to call multiple times for updates after repeated "expected" delivery dates passed with no communication. Regardless, when the car was delivered I went to pick it up, chose to purchase their "Minnesota Protection Plan" rustproofing and a 3M film application, and then was pressured into purchasing an extended warranty by their finance person. I was also told multiple times, by multiple people, that if I didn't leave a 5 star review on the post-purchase Hyundai survey I would receive via email, that Bob wouldn't get paid for the sale of the car. When I completed the survey, I did not give a 5 star review due to the pressure from finance (but only docked the "finance" section of the survey, not the overall rating), and I was contacted the next day by the dealership asking if they could get me to change my rating. The finance person gave a rehearsed-sounding apology, and I chose to change the rating. The real issues began after that. I was told when I made the purchase that I would be contacted in "a few days" to schedule the protection plan and film applications. I waited patiently for almost two months, giving the dealership grace since it was over the holiday season, I know staffing problems have affected many industries, and I didn't want to be a thorn in their side. Finally, I contacted Bob. He said the plans were not refundable, my paperwork must have gotten "lost in the shuffle" and that he would have the service scheduler call me immediately. I did receive a call within a few minutes, but they were unable to schedule me for over 2 weeks. I took the appointment, the scheduler claimed to document the services requested and set up a driver to pick up my car and bring me a loaner. A couple of days before my appointment, I was contacted by Bob to make sure all the details were right. I had to provide the info for vehicle pickup again, as well as the services I wanted. He did offer to schedule an oil change for me while the car was there, after I asked what the process was for the free maintenance. I felt like everything was prepared, and was less frustrated about the delay. My car was picked up with almost a full tank of gas. I was given a nice loaner vehicle, and told I would be contacted when the work was done. Three days later (about my expected time frame), I was told my car was done and they offered to bring it back to me. I accepted happily, and filled the tank on the loaner car to the 3/4 tank it was brought to me with. My car was returned with an almost empty tank - the "range" reading was 25 miles when I started it up, and the driver said nothing about the empty tank! Plus, upon inspection of the car, I was certain the film had not been applied. I called the dealership, and Bob said that he forgot to have that service done, apologized, and said he would call me early next week after getting a driver to come pick up my car again. It's been a week since that conversation, and I have not heard from him either to schedule or to update on why it hasn't been taken care of already. I assume I will have to call, again, to get this remedied. That's not to mention the extra miles being put on my car to remedy their mistake, along with the extra frustration of trying to get this taken care of. At this point I just want this all made right with more than just a few halfhearted apologies for my inconvenience, and then to never interact with this dealership again. If I choose Hyundai for my next vehicle, it will NOT be through St Cloud Hyundai! More

I loved my experience with Omar! He was so nice and helped me understand the financial aspect and figuring out what my best options were. Would definitely recommend! He was so nice and helped me understand the financial aspect and figuring out what my best options were. Would definitely recommend! More