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82 Reviews of St Charles Nissan - Service Center
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December 28, 2018
Service is always prompt and efficient! I had an appointment for service on Thursday. When I came in I was greeted by name. They took care of the service while I waited and Al kept me info I had an appointment for service on Thursday. When I came in I was greeted by name. They took care of the service while I waited and Al kept me informed as to what was going on and what my truck needed. Al is very professional and I had a great experience. No surprises. More
by sullivs
Employees Worked With
Al Romero
December 17, 2018
Worry Free Experience The team at St Charles Nissan are pros. Connor got me in and out, was completely professional and friendly, and a pleasure to do business with. The team at St Charles Nissan are pros. Connor got me in and out, was completely professional and friendly, and a pleasure to do business with. More
by BoSanders
Employees Worked With
November 30, 2018
Al is the best! Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan More
by harlanbh
November 24, 2018
Always satisfying It has been my personal experience that Saint Charles Nissan makes every effort to treat their customers with respect. That is precisely the reason my It has been my personal experience that Saint Charles Nissan makes every effort to treat their customers with respect. That is precisely the reason my entire family drives Nissan vehicles. More
by jwrhodus
Employees Worked With
Other Employees :
Clayton Williams, David Lowe, Al Romero, Clint Johnson, Scott Riley, Eric Wagner, Brandon Hatcher
November 22, 2018
These guys never disappoint! I am always greeted with a smile. Jason K. My sales guy is great & friendly. Clint Johnson in service rocks! I have bought 3 cars from here & beca I am always greeted with a smile. Jason K. My sales guy is great & friendly. Clint Johnson in service rocks! I have bought 3 cars from here & because of Clint alone I will continue coming back! More
by Stefjo0110
Employees Worked With
Mike the porter, Clint Johnson, Jason Kresko, Dan Gibbons
November 13, 2018
Great service. Was completed in timeframe given. Employees were courteous and conscience. Waiting area was clean. Everyone appeared to be friendly to al service. Was completed in timeframe given. Employees were courteous and conscience. Waiting area was clean. Everyone appeared to be friendly to all customers waiting for service. More
by Dan Hogan
Employees Worked With
Jeff Maaske
October 24, 2018
Orderly and Timely Al Romero, the service advisor always goes above and beyond to make sure you are well informed on everything about your vehicle and they always keep t Al Romero, the service advisor always goes above and beyond to make sure you are well informed on everything about your vehicle and they always keep time. And oh...its always a clean place and your vehicle is cleaned for you!! More
by Moh
Employees Worked With
Al Romero
October 18, 2018
I was very pleased with my service and the service rep Eric I was very pleased with the service and the repair done. I was very pleased with the great service and assistants provided by Eric Wagner. I was very pleased with the service and the repair done. I was very pleased with the great service and assistants provided by Eric Wagner. More
by Jantom415
Employees Worked With
Eric Wagner
October 05, 2018
Great service after the sale First and foremost I had an excellent sales experience when I bought my new Truck, and now the service department is as well equipped with knowledge a First and foremost I had an excellent sales experience when I bought my new Truck, and now the service department is as well equipped with knowledge and professional service personnel. Clint Johnson does a tremendous job of taking care of all my maintenance needs, always helpful and in fact this last trip I had a issue with my hands free and Clint explained a short cut too assist my use of the hands free, which is huge for safety issues! Then I had some questions regarding the care of my exterior of my Truck and Clint was kind enough to have me speak with Mike Moon, and again I was impressed with Mike's knowledge and professionalism; Mike took the time to show me what cleanser and polish to use my my new Truck, mine is black on black and can be difficult to keep clean, but these tips are very helpful and truly appreciated! Nissan has a great team of sales and service department, thanks. More
by John R...
Employees Worked With
Mike Moon, Clint Johnson, Scott Riley
September 24, 2018
Oil change/tire rotation Standard service needed. No appointment made, drive into service bay. Greeted by Clint Johnson. Took great care of me and my vehicle. Noticed air filt Standard service needed. No appointment made, drive into service bay. Greeted by Clint Johnson. Took great care of me and my vehicle. Noticed air filter for engine was bad, located me in showroom, and showed me the filter. Replaced filter, and was on my way. Thanks for the attention to detail and because of this, and other reasons, we have been St Charles Nissan customers for many years. More
by Jtx_13
Employees Worked With
Clint Johnson
