Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
142 Reviews
Call Service Center (866) 651-4288

142 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

Sort by
August 09, 2023

Every time I go in for service I leave very satisfied with the dealership! They alway do a good job and make sure the customer leaves happy! More

by Nelly N
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Aug 10, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Nelly, we are grateful you took the time to leave this positive review. It is elating to learn that our Service Team did a great job and made sure you left happy. Your satisfaction means a lot to us, and we truly appreciate you choosing St. Charles Chrysler Dodge Jeep Ram for all of your automotive needs.

July 26, 2023

Everything was done exactly how they said it would be done and it was done in the timeframe. They said it would be. More

by Allydey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jul 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks for this glowing review. It is so great to know our team did everything how it was supposed to be done in a timely manner. Feel free to visit us again here at St. Charles Chrysler Dodge Jeep Ram anytime!

July 18, 2023

Average waiting time work done professionally. More than willing to help and answer questions. Would recommend this dealership More

by Jmgwes122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Alanis. 3132
Report | Print
Jul 19, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We are happy to have received your four-star review and are grateful for your trust in our professional Service Team to answer all of your questions. Thank you for your kind recommendation to us here at St. Charles Chrysler Dodge Jeep Ram. If there is anything we can do to assist, please let us know.

July 10, 2023

Great service with vehicle maintenance as always. Service department is always on it. Ted gave good explanation if work being completed and kept me well updated along the way. More

by mattsmmns3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Jul 10, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Matt. We are thrilled to learn that our Service Team provided you with another excellent maintenance visit. Thank you for taking the time to leave us such a wonderful review. We hope that you will continue to choose St. Charles Chrysler Dodge Jeep Ram for any of your future automotive needs.

July 06, 2023

Luis was super kind and helpful to my needs! My car did not take long at all More

by mlin0656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jul 06, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks so much for this great review. Our team always strives to provide kind and helpful assistance. We are so happy to know you received timely service here at St. Charles Chrysler Dodge Jeep Ram. Come see us again!

June 30, 2023

They were able to change my oil without a problem. And Wash my vehicle and More

by pointerboyd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
Jun 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello! Thank you for taking the time to write this great 5-star review. It is elating to learn you had timely assistance working with our Service Department during your routine oil change. You deserve nothing but the best with a freshly washed vehicle. We look forward to being of service to you again in the future here at St. Charles Chrysler Dodge Jeep Ram.

June 30, 2023

Great place and phenomenal Customer service from start to finish. Would definitely recommend going here More

by smashlee882004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yikes I don’t remember but he was great.
Report | Print
Jul 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at St. Charles Chrysler Dodge Jeep Ram. We thank you for your recommendation.

June 30, 2023

Service department was great. Very professional, timely and polite service experience. We were able to drop the car the night prior to our scheduled service and a service manager More

by Tresies75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jul 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great rating and review. We are happy our Service Team at St. Charles Chrysler Dodge Jeep Ram was both professional and polite during your visit. We thank you for your business.

June 23, 2023

The staff was friendly and very helpful. I had a great experience, they went above and beyond to help me out. More

by lgco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jun 23, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Our team here at St. Charles Chrysler Dodge Jeep Ram is proud to read that you had a friendly and helpful experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 21, 2023

Service department is very professional and does qualify work. I've purchased 2 used vehicles from them and both have been very dependable. Salesman are good but their managers pull some shenanigans with th More

by chuck.bab
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marty Czech
Report | Print
Jun 22, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your feedback and for leaving us a positive review. It brings us joy to learn that you are impressed with all of our departments. You can always expect professional and quality work from our great team. We appreciate you choosing St. Charles Chrysler Dodge Jeep Ram and hope you have a wonderful day.

1
...
5
6
7
...
15