Square One Auto

Don't Go here. This dealership is the biggest joke on the planet. Don't waste your time and energy by entertaining this vile and wretched business with your presence This dealership is the biggest joke on the planet. Don't waste your time and energy by entertaining this vile and wretched business with your presence. Where do I even get started? I'll break it into a few points. 1) Lying. I saw a car on CarGurus that looked like a great deal and called ahead to confirm the car is available. I called monday and went sunday, a whole 6 days ahead. During the days in between I talked to the dealership EVERYDAY, confirming my presence. I walked in on sunday and was told "this car was actually sold yesterday". I gave them the benefit of the doubt and looked at what else they had. They had another car, which was IDENTICAL to the one I saw online and in fact, IT WAS IN WORSE CONDITION, but it was $2000 more expensive. Why? "oh because we bought it for more from the auction". Give me a break. The dealer I talked to was named Mr. Carlos. He gave me excuse after excuse as to why the identical car which was online, was $2000 cheaper. Don't even get me started on his passive aggressive remarks that are supposed to "push" you to buying a car. He called cars which were horrible offers "no brainers". "this is a steal, this car won't last till the afternoon to be honest". Also, while I was with Carlos discussing a deal, one of the other dealers called me on the phone to make sure I am still coming to my appointment. I asked him if the car is still available and he said yes. WHILE I AM THERE. Then I told him I'm with carlos and to come to us to close the deal, he said ok and closed the phone and never came. I called him back to see if he's coming and he acted as if he didn't know me. 2) Theft. If it weren't bad enough that they lied about having the car I wanted, if you do get a car from there, you will have to pay around $1000 in "processing fees". Are you kidding me? They were going to sell me a 2015 Honda Accord with FOUR BAD TIRES and they acted as if they are doing me a favor by "fixing it for a little extra". So an $11,900 car with tax and plates and all that SHOULD cost you around $13500-$14000, and that's if you're from new york and also have a lot to take care of with the car. At this dealership, that car costs $15,300. This is straight up theft. Have some class. 3) Unprofessionalism. My final point. After Carlos showed us a $15,000+ price tag on this car and we correctly said no, the main boss came in. I want you to imagine an italian mafia boss that goes home and yells at his wife saying "Marie you call this lasagna?". A pale old man in his 60s with a button up shirt unbuttoned at the top and two big tacky gold rings on his left ring finger and pinkie. The attempted intimidation was surreal. After disagreeing on the price, his voice got loud and he acted like he didn't care. Great showing from an owner, top class to be honest. What a joke. If you want to waste your time or overpay for a car or get bullied by an old italian guy, this is the dealership for you! I honestly don't know how the employees here can go home and look their family in the face. They are the definition of grimy and slimy. Don't go here. More

Awesome experience! Best experience at a car dealership! Martin was really helpful and friendly. The process was smooth and received fast service. Would definitely recomm Best experience at a car dealership! Martin was really helpful and friendly. The process was smooth and received fast service. Would definitely recommend to any first time purchasers or anyone in general! More

Ask For LES ,Patience and very helpful I had an amazing experience at Square One Auto, LES Tyler really took his time to help me out to find the perfect car :)YEAHH I had an amazing experience at Square One Auto, LES Tyler really took his time to help me out to find the perfect car :)YEAHH More

Dope experience Didnt have much to work with..and martin and his manager took really great care of me..I would recommend this place to any one Didnt have much to work with..and martin and his manager took really great care of me..I would recommend this place to any one More

Awesome Although our initial experience wasn’t exactly ideal & there was a misunderstanding, the staff is very friendly, polite, and willing to help out as be Although our initial experience wasn’t exactly ideal & there was a misunderstanding, the staff is very friendly, polite, and willing to help out as best as they can. Management as well is very professional and kind. Alex really helped clear up any misunderstandings we had and we left very satisfied with their service. The dealership is very clean, have a great variety of cars and really take care of their customers as well as their cars. And their coffee is very delicious, which is a plus! Overall, great dealership, great staff, will definitely recommend to others looking to purchase a car! More

Great customer service!! Everyone at the dealership was super helpful and accommodating. I worked directly with Leslie, who knew a lot about cars, and was able to guide me to Everyone at the dealership was super helpful and accommodating. I worked directly with Leslie, who knew a lot about cars, and was able to guide me towards making the right purchase to suit my needs. More

Rep Martin is great!!! My rep Martin is great and his service is great too!!! U r great!!! I recommend using them. U cn contact Martin too!!! I recommend using them. My rep Martin is great and his service is great too!!! U r great!!! I recommend using them. U cn contact Martin too!!! I recommend using them. More

Fast Easy and Great Matt was an amazing sales person. Helped answer all of my questions and up front about the pricing. I'm glad they had several vehicles to choose from Matt was an amazing sales person. Helped answer all of my questions and up front about the pricing. I'm glad they had several vehicles to choose from. Would recommend to anyone. More

Comfortable Walked in with a positive attitude and each representative followed through to make sure I left with my positive attitude and my goal accomplished and Walked in with a positive attitude and each representative followed through to make sure I left with my positive attitude and my goal accomplished and of course the car I wanted. More

Great customer service ! Martin is a great car dealer ! Excellent customer service skills with great manner. Thank you martin. We love the car ! We will look for you again in Martin is a great car dealer ! Excellent customer service skills with great manner. Thank you martin. We love the car ! We will look for you again in the future. More