Square One Auto
Rahway, NJ
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They are quick to help you buy a vehicle. Sitting around for hours waiting for someone to help you pays off when you get the car you want but the AfterSales is Poor God help you if you need help. Regrettabl for hours waiting for someone to help you pays off when you get the car you want but the AfterSales is Poor God help you if you need help. Regrettably I need help and all I get is the runs around because you have a bunch of people who doesn’t want to do anything. All I need is the serial number for LoJack they put on the vehicle and I have been getting the run around for the past couple of weeks. Each time I called oh I will call you back and no one ever does. You have to basically plan to call several times for the day and it’s frustrating enough that you are taking the time to do so. I will never recommend anyone to this company or will I ever be a repeat customer. They don’t remember that they are consumers themselves and how will they feel if different people was giving you the run around and still no resolution. Simply put “they don’t care!” Well when people decided to go to other dealerships to reduce the headaches especially when enough customers complain then no more customers and you have no business! Check out BBB and see all the other complaints! I wish I had. More
Thumbs up to “Motivational Martin” My car buying process went smoothly and Martin was beyond helpful and patient!!! Go see Martin at Square One Auto for ALL your car purchases!! went smoothly and Martin was beyond helpful and patient!!! Go see Martin at Square One Auto for ALL your car purchases!! More
Excellent and friendly team, vehicles beautifully kept and presented, exceptional showroom and warm, personable sales people with strong service skills in a friendly and wonderful atmosphere. and presented, exceptional showroom and warm, personable sales people with strong service skills in a friendly and wonderful atmosphere. More
The sales experience was easy. However, the follow up to issues and keeping the 30-day promise to correct issues was non-existent. Had a few issues with the car that were identified within a few days of the issues and keeping the 30-day promise to correct issues was non-existent. Had a few issues with the car that were identified within a few days of the purchase, but when we went to get them rectified there was no assistance. The sales associate would not return my emails or texts, and when we went back to the dealer, there was no offer to rectify the problem, just a referral to a mechanic. Great inventory, but you should fully check out the vehicle end to end before writing the check. More
Didn't want to negotiate on the price of the vehicle and the vehicle needed a few thing they sold it to me with a bent tie rod and no ac and a cracked windshield and didn't want to take money off but did ge the vehicle needed a few thing they sold it to me with a bent tie rod and no ac and a cracked windshield and didn't want to take money off but did get me approved with no money down More
My salesman Richard “RJ” was by far helpful and awesome getting me my car and the price and monthly I wanted. He listened to what I wanted and he delivered. I would highly recommend Richard to all of my f getting me my car and the price and monthly I wanted. He listened to what I wanted and he delivered. I would highly recommend Richard to all of my family and friends. I am so happy about my car and purchase. More