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Square One Auto

Rahway, NJ

4.7
785 Reviews

931-965 St Georges Ave

Rahway, NJ

07065

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Showing 785 reviews

March 22, 2022

Received excellent service from Richard RJ Hall who was kind, quick with his service and very very very helpful. More

by Onlychild.94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hall
February 19, 2022

Ron was great sales man down to earth. .making us comfortable to buy a car. More

by Wschweitzer72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Van Allen
Feb 22, 2022 -

Square One Auto responded

Thank you so much for the excellent rating! We are truly honored to serve you and wish you many happy and safe miles.

February 14, 2022

Fraudulent activity alert! I signed a contract stating I’m the co-signer, to find out years later that the bank received a contract stating I was the one financed while my da More

by JennysNewCoupe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Luna
Feb 14, 2022 -

Square One Auto responded

Thank you for your feedback. We are sorry that you are receiving advice from other parties unbeknownst to us, but we truly do have your best interest at heart. We would never submit something to a lender that you did not sign. Whatever you sign is what we submit. Otherwise, the lender would send the contract back. You mentioned Capital One, and they are an extremely reputable bank. Unfortunately, due to privacy laws and restrictions, we are unable to display the contract here. If you can find a lender to refinance your vehicle, we, in no way, obligate you to return to us. We do however recommend visiting us before doing so, as we can offer you many more options than a single lender. Ultimately, this is your decision. We are here to help you and hope to earn your business once again.

Feb 15, 2022 -

JennysNewCoupe responded

Wow… where was this person when I called?

January 10, 2022

The best dealership in tri-state area. Great selection and the best prices. Thank you Diego and Square One Family. More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Sevilla, Martin Marshall, Jeffrey Hernandez, Melvin Morales, Felix Ortiz-Martinez, Hiram Colon, Diego Ataca, Richard Hall, Mark Luna, Paul Powell
Jan 12, 2022 -

Square One Auto responded

Thank you so much for the amazing review and rating! Your kind words are appreciated. Come back soon!

December 21, 2021

The customer service after the purchase is horrible! Watch the 30 day clock because once you pass it they don't care about your business anymore. I needed $2000 worth of repairs and wasn't even able to More

by Tonia.d.hobbs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melvin Morales, Richard Hall, Mark Luna, Paul Powell
Jan 12, 2022 -

Square One Auto responded

Thank you for reaching out to us. For all warrantable repairs, please contact the warranty company directly. If you were owed a key, you should have this information in writing, in the form of "we owe". Please visit us in-person with the the signed "we owe". I hope this helps. Thank you.

Jan 12, 2022 -

Tonia.d.hobbs responded

This information is not helpful because I traded the vehicle I purchased from you. Since paying off the previous loan on December 9th, I have been waiting for my refund for the extended warranty. The bank lender and I have called the dealership several times and no one has returned the calls. In addition, no one has responded to my emails.

Jan 12, 2022 -

Square One Auto responded

Hi Tonia, authorized prorated warranty refunds typically come from the warranty company, not from the dealership. Please contact your warranty company directly for expedited service. Your lender should also do the same. Thank you.

Jan 12, 2022 -

Tonia.d.hobbs responded

Can you return my calls? I already know the process. The refund check from Veritas Company was sent to you and sent it to the bank who has no record of receiving your check. BB&T simply wants to know the date it was cashed. I have emailed you the correspondence from the bank, but you prefer to communicate via a public forum. If this is the best means of accountability, I will continue to post on this site until I receive my refund.

November 29, 2021

Check out Schneider, best sales rep. He will find an affordable monthly payment for your pocket guarantee. More

by Jmelian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schneider Urena
Nov 29, 2021 -

Jmelian responded

N/a

Jan 12, 2022 -

Square One Auto responded

Thank you so much for the amazing review and rating! We re honored to serve you!

November 29, 2021

Felix was very helpful in the purchase of my new vehicle and I couldn't be happier!!! Thank you square one auto!!!! More

by Conner S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Ortiz-Martinez
Jan 12, 2022 -

Square One Auto responded

Thank you so much for the amazing review and rating! We re honored to serve you!

November 27, 2021

Richard helped us with the purchase of my vehicle. He was very helpful and pleasant during our visit. More

by Gilliam.briana
Recommend Dealer
Yes
Employees Worked With
Richard Hall
Jan 12, 2022 -

Square One Auto responded

Thank you so much for the amazing review and rating! Come back soon!

November 13, 2021

Very smooth transaction thanks so much Schneider explained everything and everything we needed to know More

by ariel_rubin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schneider Urena
Jan 12, 2022 -

Square One Auto responded

Thank you so much for the amazing review and rating! We re honored to serve you!

November 10, 2021

Very good experience here! Richard and Jeffrey made the whole process simple and easy and got me into the car I wanted. I was recommended by two co-workers and I can honestly say I made a great decision co More

by Eboni B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez, Richard Hall
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