
Springs Automotive Group - Platte Ave
Colorado Springs, CO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Two bad experiences when looking to replace two vehicles. I visited the store on Wednesday, 11/3. I first contacted the store via E-mail and then with 2 phone calls to both a sales person and the Sales Manag I visited the store on Wednesday, 11/3. I first contacted the store via E-mail and then with 2 phone calls to both a sales person and the Sales Manager to confirm that there were 2 specific vehicles for sale on your lot that I could view. I live an hour away and didn't want my time wasted by not seeing these vehicles. The Sales representative assured me that both vehicles were on the lot and would be clean and ready for me to view at 5:00 PM . Before I left to drive out, the sales manager called (which I appreciated) and wanted to see if there was anything I needed. I told him about the 2 vehicles I wanted to see (a 2008 King Ranch Expedition EL, and an Escalade). He confirmed both would be prepped and ready. Upon my arrival, the King Ranch Expedition that I wanted to see was not on the lot. In fact, it had been sold over a week ago. The Sales manager brought me to view same year Expedition but a Non-King Ranch, Non-EL model to test drive. Not what I asked for, so I then asked for the Cadillac Escalade that was to be there. He took me to the back portion of their repair shop parking lot to see the Cadillac which was absolutely filthy with trash, dirt, and spare parts. Neither the Sales person or the manager who called me on the phone, mentioned that the Cadillac was not ready for sale. After the wrong Expedition was shown and after the Escalade was shown, the Sales person left to go talk to his sales manager. The Manager never came out to apologize, he sat behind the glass in the office while I stood in the waiting area. The manager never came out to talk about the inventory at another location that I had asked to see or offered to bring the vehicle down for a test drive. So I left realizing that I would never be back to this establishment. I explained to their Sales that this was two strikes against his establishment. He had the audacity to say, "well don't you generally get three strikes? " I left shortly after that comment, keeping my expressions to myself. As a result, I purchased two vehicles at two other stores, Mike Shaw GMC and Crown Auto. Great experiences at both places. Definitely would not recommend this location -Dale More
Happy with my car and salesman Derek I actually really liked this place. My salesman Derek was very kind and helpful. The warranty offered on their used cars is a plus. They even got me a I actually really liked this place. My salesman Derek was very kind and helpful. The warranty offered on their used cars is a plus. They even got me a really good interest rate when I wasn't even expecting to have them go beyond the initial sale. It made me really happy. Love my new car. More
Great experience and would definitely recommend them to family and friends. I would buy from them again. Go check them and out!! Good deals! Great price and would definitely recommend them to family and friends. I would buy from them again. Go check them and out!! Good deals! Great price More
Great team,fast service They didn't have what we wanted in stock so he looked for it and found it fast. A friendly helpful team and would recommend them to anyone. They didn't have what we wanted in stock so he looked for it and found it fast. A friendly helpful team and would recommend them to anyone. More
Very easy I have Givin such a high rating due to the willing to work with what you have.Also very patient and friendly. And was able to make payments I can aff I have Givin such a high rating due to the willing to work with what you have.Also very patient and friendly. And was able to make payments I can afford. More
Very helpful and easy to talk too I enjoyed working with Oscar he was very helpful and honest. Best experience I have had buying a car. I would recommend them to anyone I enjoyed working with Oscar he was very helpful and honest. Best experience I have had buying a car. I would recommend them to anyone More
Excellent dealership My experience at Springs automotive group was great, the representative's were very helpful and answered all questions. After a long search I found a My experience at Springs automotive group was great, the representative's were very helpful and answered all questions. After a long search I found a great truck and will recommend Springs to friends and family. More
Easy to haggle with Very helpful and fast process nice and helpfull courteous. It was the second car I have bought from this dealership and would consider coming back if Very helpful and fast process nice and helpfull courteous. It was the second car I have bought from this dealership and would consider coming back if and when I need another car More
Happy service I am happy with how fast my service experience was. I was in and out in no time. Knowledgeable , and friendly service. I will return :) I am happy with how fast my service experience was. I was in and out in no time. Knowledgeable , and friendly service. I will return :) More
Service Dept is top notch We've taken our personal and company vehicles to Springs Automotive for many years. We've always been given prompt professional attention. The serv We've taken our personal and company vehicles to Springs Automotive for many years. We've always been given prompt professional attention. The service team gives a proper diagnosis of the problem, an estimate, and corrects whatever the problem was. They're friendly, helpful and professional. Easy recommendation. More