Springhill Toyota

Worst car buying experience.Save your trip here if you Worst car buying experience. Save your trip here if you want to get a fair price, transparency in buying and better customer service. Definitely no Worst car buying experience. Save your trip here if you want to get a fair price, transparency in buying and better customer service. Definitely not recommended. More

Very polite and friendly knowledgeable hardworking and they try to get you in and out even though they are a very busy establishment thumbs up. they try to get you in and out even though they are a very busy establishment thumbs up. More

Lost in the service department Had an appointment for routine Prius maintenance. Two hours into the wait, I found my car sitting in the back parking lot — untouched by any technici Had an appointment for routine Prius maintenance. Two hours into the wait, I found my car sitting in the back parking lot — untouched by any technician.. leaving town tomorrow and I had to have the car. I complained to Britany and she got someone to start working the car. I am not happy.. My next car will be a Tesla so that I can avoid all this gas/oil/lube service bullbleep. What a bunch of losers in the legacy car business! More

False figures of gas consumption. Poor, misleading service. Bought Avalon Hybrid in June mainly because they claimed gas consumption of ~40miles/gallon. Over several months it averaged ~35miles/gallon only. Was Bought Avalon Hybrid in June mainly because they claimed gas consumption of ~40miles/gallon. Over several months it averaged ~35miles/gallon only. Was contacted for service at 4 months, which should have been 6 months. Car had done 185miles when bought new, and had 2 addresses in memory; and had slight damage at edge of boot. At finance they got my name misspelled with bank, which tools a lot of hassle to correct! Service manager was nice & cooperative. A Jeff of service dept advised car be brought in (55 miles away) on a Tuesday for bodywork man to repair nick. That was fiasco: nick was not repaired because Jeff claimed there was rust! Wasted journey! Manager showed willingness to address grievance and, again, I took car to mobile from MS, and he lent me a replacement car. 2 days later manager told me he would put a drop of paint at nick in bodywork! So 3 trips utterly wasted! And question are: why did service call come 2 months early; why did the bodywork expert see rust that no one else saw? Why did they not put a drop of paint on first visit to save me 2 extra journeys? I am very disappointed with falsification of gas consumption; and extremely disappointed in the misleading, thoughtless and sneaky practices of the Springhill Toyota. More