
Springhill Toyota
Mobile, AL
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152 Reviews of Springhill Toyota
False figures of gas consumption. Poor, misleading service. Bought Avalon Hybrid in June mainly because they claimed gas consumption of ~40miles/gallon. Over several months it averaged ~35miles/gallon only. Was Bought Avalon Hybrid in June mainly because they claimed gas consumption of ~40miles/gallon. Over several months it averaged ~35miles/gallon only. Was contacted for service at 4 months, which should have been 6 months. Car had done 185miles when bought new, and had 2 addresses in memory; and had slight damage at edge of boot. At finance they got my name misspelled with bank, which tools a lot of hassle to correct! Service manager was nice & cooperative. A Jeff of service dept advised car be brought in (55 miles away) on a Tuesday for bodywork man to repair nick. That was fiasco: nick was not repaired because Jeff claimed there was rust! Wasted journey! Manager showed willingness to address grievance and, again, I took car to mobile from MS, and he lent me a replacement car. 2 days later manager told me he would put a drop of paint at nick in bodywork! So 3 trips utterly wasted! And question are: why did service call come 2 months early; why did the bodywork expert see rust that no one else saw? Why did they not put a drop of paint on first visit to save me 2 extra journeys? I am very disappointed with falsification of gas consumption; and extremely disappointed in the misleading, thoughtless and sneaky practices of the Springhill Toyota. More
Great dealership People from that dealership are very friendly and knowledgeable. The questions about car you asked the answers were always very detailed, specifically People from that dealership are very friendly and knowledgeable. The questions about car you asked the answers were always very detailed, specifically and helpful. So that dealership you can trust and count on. I bought the car three times in this dealer. More
The best!! The nicest salesman ever helped me. (Alec Morgan). He was never pushy. He really was patient and helpful. Everyone else was amazing. They made me f The nicest salesman ever helped me. (Alec Morgan). He was never pushy. He really was patient and helpful. Everyone else was amazing. They made me feel so comfortable. I LOVE MY CHR!!! I will never go anywhere else now. More
Amazing Because they work with you through the whole car process and I wouldn't recommend anyone else to buy a car from. I thank them for all their help. Because they work with you through the whole car process and I wouldn't recommend anyone else to buy a car from. I thank them for all their help. More
New car Clearance Hall was the best salesman. The company was super nice to my husband and I. I would recommend Spring Hill Toyota to all my friends. Clearance Hall was the best salesman. The company was super nice to my husband and I. I would recommend Spring Hill Toyota to all my friends. More
Excellent service department I would recommend Springhill Toyota's service department to anyone. Many Thanks to Walter Hammock and his excellent service department and staff. Its I would recommend Springhill Toyota's service department to anyone. Many Thanks to Walter Hammock and his excellent service department and staff. Its always a great experience. More
Great service result in happy customer The salesman Clarence Hall was very courteous and professional.. He done an awesome good at explaining everything in a detailed manner..I am so please The salesman Clarence Hall was very courteous and professional.. He done an awesome good at explaining everything in a detailed manner..I am so pleased with the service I received today by (salesman) Clarence..Thanks Springhill Toyota for my new Camry More
New 4Runner Purchase Our salesman Clarence Hall was very knowledgable and professional. We traveled 1 hour from MS and it was well worth it Came home with the vehicl Our salesman Clarence Hall was very knowledgable and professional. We traveled 1 hour from MS and it was well worth it Came home with the vehicle we wanted. Very good experience More
Wonderful experience Tim Wooten with Springhill Toyota has make my experience buying a new vehicle as easy as it could possibly be. I have bought two vehicles from him and Tim Wooten with Springhill Toyota has make my experience buying a new vehicle as easy as it could possibly be. I have bought two vehicles from him and will not go to anyone else. He treats you like family and made sure everything was taken care of before I left the lot down to helping me program my phone to my SUV. Best service in town and the only salesman I will use or recommend to my friends and family. More
Great experience!!! Doug sanders and Fred was absolutely awesome!!! I have bought all my cars from springhill Toyota and Doug has always took care of me. I will keep comi Doug sanders and Fred was absolutely awesome!!! I have bought all my cars from springhill Toyota and Doug has always took care of me. I will keep coming back to this dealership and mostly to Doug More