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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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July 05, 2023

Knowledgeable, Respectful, Informative, very good group to do business with. Took interest in my issue. Didn’t treat me like a problem. More

by Superdave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Springfield Nissan responded

Good morning. Thank you for the 5 Star rating. We are happy to hear Daniel and our team did a great job during your visit. We appreciate you!

July 04, 2023

Always prompt on repairs while providing upfront quote before walking out of the door. Remember to participate in online coupons before serving vehicle. More

by Ozarkslivin’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you!

July 03, 2023

Service was fast, an hour wait for an oil change and tire rotation. Daniel is always friendly and thorough. More

by LanaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Thank you for the 4 Star rating. We appreciate you!

July 03, 2023

My first time here, I will be back! They were Very efficient and fast! Daniel was a big help! More

by Hannah Davison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Gainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Hi Hannah. Thank you so much for the 5 Stars. We are so happy to h ear Daniel did a great job. We look forward to seeing you during future visits.

Jul 19, 2023 -

Hannah Davison responded

I look forward to your service again! Thank you.

July 03, 2023

Everyone is so nice and service is very quick. I had an oil change and tire rotation and it is consistently right at an hour to just a little over an hour. My service advisor Andy is always nice More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Hi Shelley. Thank you for the 5 Stars and for letting us know Andy did a great job. We appreciate you!

July 03, 2023

Very professional. They helped out with a rental so me and my wife could get back and forth to work. My car was done in a timely manner More

by Rolando
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know our team did a good job. We appreciate you!

July 01, 2023

Competent work. I enjoyed the snacks and water during my 2 1/2 hour wait. More

by awoodyinvest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2023 -

Springfield Nissan responded

Thank you for the review. We are glad the snacks and water made the wait better for you. We appreciate you!

July 01, 2023

Waited over 2 hours for oil change - horrible communication about delay of “computer went down” and other response “we are busy”. Car was parked out front and ready 30 minutes and had to go ask i More

by Scscewing
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Jul 01, 2023 -

Springfield Nissan responded

We are sorry to hear of your experience. We would like to visit further. Please reach out to our Owner Loyalty Manager, Connie Gainer by dialing 417-882-3838. She is out until Wednesday, so if you would like to visit with someone before that, our Service Manager Shawn Hamilton will return on Monday.

June 26, 2023

The service department is Always very professional, never pushy and upfront with pricing. Very helpful with reminders of when my appointment is scheduled. More

by C_wren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear your visit went well. We appreciate you.

June 26, 2023

Had good service. Well taken care off . Chase my tech was very helpful and nice. Good experience. Thanks More

by ruckmanjill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a good job. We appreciate you.

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