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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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June 06, 2022

Youngblood Nissan was a very clean friendly store. We were met at the door and ask how they could help us. Chase back in Service was very professional and courteous. More

by Sherry Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry that I forgot the Technicians name but he came out and ask if we had any questions.
Jun 08, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase and his team did a great job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 06, 2022

Efficient and courteous. Clean waiting area fresh coffee and water available. A real person answered the phone to make a service appointment. More

by dturinski54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rabadan
Jun 08, 2022 -

Springfield Nissan responded

Thank you for letting us know your had a great experience during your recent service visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

June 04, 2022

Very very disappointed made an appointment last Friday to get my shocks changed and it oil change they said it needed a alignment I should do that too they didn’t change the shocks said they didn’t have time More

by Wendiedianna
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Grey Brunson
Jun 04, 2022 -

Springfield Nissan responded

Hello. We are sorry to hear about this experience. I will get with Grey and his manager on Monday morning and we will reach out to you. Sincerely, Connie Gainer Owner Loyalty Manager

June 02, 2022

Always a good experience. Everything runs on time and no surprises. Also affordable and knowledgeable More

by martin.rebecca31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Poor communication on top of aggressive up-sales in service dept. Have purchased 3 vehicles and always has great experience until now. The quality of customer service has been sacrificed to fill seats More

by J.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Grey Brunson
Jun 02, 2022 -

Springfield Nissan responded

Hi Jonathon, Thank you for visiting with me today. As I told you on the phone, we will definitely use this experience as a training opportunity. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 31, 2022

Very clean and nice dealership, however there were unprofessional behavior and language used from workers present on site. Also very long wait times for an oil change and a tire rotation, in the end i More

by Kaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Springfield Nissan responded

Thank you for your feedback. We are sorry to hear your experience was negative. If you would like to visit further, please feel free to reach out to myself or our Service Manager, Shawn Hamilton at 417-882-3838. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 23, 2022

Always reliable to do great work. The service advisors are kind and helpful when it comes to answering any questions that I have More

by scottbryant3053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a great job during your visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 22, 2022

Great fast and reliable service. In and out with out a reservation makes it convenient. More

by JeffreyGibsonSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lassiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Putty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Springfield Nissan responded

Thank you for letting us know you had a great visit with us. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 22, 2022

Efficient, knowledgeable, accurate, timely, friendly. Chase Wells kept me informed and communicated well throughout service experience. I have never had to return because of poor service issues or compli More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Springfield Nissan responded

Thank you for taking the time to let us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

May 19, 2022

Great customer service. Always attentive when I come in. Any questions I may have are always answered More

by Shae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Rabadan
May 23, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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