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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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August 01, 2022

3rd time I’ve had my car in for the same issue. Keep being told nothing is wrong with my car. Nobody knows how to work on a car anymore unless they have a light on the dash or a code telling them w More

by Yak1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Springfield Nissan responded

Hello. Please feel free to reach out to our Service Manager, Shawn Hamilton to visit further about your repairs. You can reach him at 417-882-3838. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 25, 2022

It was a very good experience. They were very friendly and did everything we ask them to do. More

by Protem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 24, 2022

Exemplary customer service! Kind gestures and genuine concern shown by employees from start to finish. More

by melaine66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for taking the time to let us know Daniel did a good job during our visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 22, 2022

Clean, friendly, I was working while I waiting and it was very comfortable. Very nice. More

by risinger.jeremiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 22, 2022

Chase was incredibly helpful. They kept me informed through each step of figuring out what was wrong with my car. The repair was a major one but they worked with me and helped to More

by wphughes31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase did a great job during your visit. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 20, 2022

Chase is always very pleasant and knowledgeable. I would recommend him to anyone that needs a service advisor. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase continues to do a great job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 19, 2022

Andy took care of me today and was excellent- the most prompt and decisive visit I have had to this dealership/service center yet. Definitely makes me want to keep bringing my vehicle here to be serviced More

by Madison C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Springfield Nissan responded

Hi Madison. Thank you for the 5 Stars and for letting us know Andy did a great job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 18, 2022

I was very disappointed that the prices for a standard oil change went up so high. Over $100. Also they refused to honor a youngblood c oil change coupon I had stating that it is expired yet there is no More

by Gungod75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Chitwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Springfield Nissan responded

Good morning. We appreciate your feedback. I would like to look further into your coupon. Could you possibly email me a copy of that coupon? My email is: cgainer@youngbloodauto.com Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 17, 2022

Friendly. Greatly quality work done, waiting time was short. Appreciate service advisor sharing me of what upcoming maintenance needs to be done. More

by Pam Armin
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know that Chase and his team did a great job during your recent visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

July 17, 2022

The mechanic and all the people at the dealership were real courteous and helpful. Very friendly. Thx More

by billymcmichael60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grey Brunson
Jul 18, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know your visit went well. I hope you have a great week. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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